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Lawton Kia - Service Center

Lawton, OK

4.6
1,825 Reviews

1,825 Reviews of Lawton Kia - Service Center

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August 27, 2024

I had my vehicle into Lawton Kia for an oil change and tire rotation, work was performed. In a tomely manner, I was offered a free wash but did not quite have time to wait on it. Everything went well. No More

by tomanke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Lawton Kia responded

Thank you for sharing your feedback! We're glad to hear everything went smoothly with your service. We hope to have the opportunity to provide that free wash for you next time! If there's anything else we can do for you, please let us know.

August 27, 2024

Allan always takes care of his customers, very professional and knows what he is doing. More

by christophermorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Lawton Kia responded

Thank you for your kind words, Christopher! We're thrilled to hear that Allan continues to provide you with such professional and knowledgeable service. We appreciate your feedback and look forward to serving you again!

August 26, 2024

they did a good job except they didn't clean the inside, vacuum but other than that it was good More

by TEKA.HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Lawton Kia responded

Thank you for your feedback, Teka. We’re glad to hear that your experience was positive overall. We apologize for the missed interior cleaning and will make sure to address this issue. We appreciate your input and look forward to serving you better next time!

August 26, 2024

Lawton collision is the best They finished in less than 24 hours and did a great job. The price quote in Lawton Ok . More

by Carmela Hardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Lawton Kia responded

Thank you, Carmela! We’re thrilled to hear that Lawton Collision provided quick and excellent service. We appreciate your feedback and are glad you were satisfied with the price quote.

August 24, 2024

Outstanding service department. Cannot say enough about them. They even deliver the car after service was completed. I know of no other dealership doing this! More

by Jkel2117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Lawton Kia responded

Thank you for your fantastic feedback! We're thrilled to hear you’re so pleased with our service department and the added convenience of our car delivery. We appreciate your support and look forward to serving you again!

August 22, 2024

Love the ability to schedule a service appointment via my phone! The service took a couple hours and had no issues. Car was supposed to be washed and detailed but it didn’t happen. More

by teshialynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio was our sales rep and we loved him!
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Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback, Teshia! We’re glad you enjoyed the convenience of scheduling your service appointment online and that the service went smoothly. I apologize for the oversight regarding the car wash and detailing. We’ll make sure to address this and improve our service. If there’s anything else we can do for you, please let us know!

August 22, 2024

When making online appointments, they always fail to give the discount. I can't always take my car into when others do it for me I am always over charged. More

by bzmom1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback. I’m sorry to hear about the issues with discounts and overcharging. We’ll review this matter to ensure it’s addressed. If you have any specific concerns or need further assistance, please let us know so we can resolve this for you.

August 22, 2024

After shopping for a vehicle at several dealerships, Vinnie at Lawton KIA was supper helpful and very friendly and most of all, up front about everything.. More

by adirtdevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback! We're thrilled to hear that Vinnie provided you with helpful, friendly, and transparent service. We appreciate your kind words and hope you enjoy your new vehicle!

August 20, 2024

Very pleased with the service on my Kia. I had a perfect delivery of my car. More

by Dylanflanigan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you, Dylan! We’re delighted to hear that you were pleased with the service and the delivery of your Kia. If you need anything else, feel free to reach out. Thanks for your feedback!

August 20, 2024

I take my KIA to the service center regularly and have not been disappointed with the service and interaction with the service department! Kudos to them for making me feel confident in the care I receive. More

by KEIKISASHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Lawton Kia responded

Thank you for your great feedback! We’re delighted to hear that you’ve consistently been satisfied with our service and the care you receive. Your confidence in our team means a lot to us. We look forward to continuing to serve you!

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