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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,473 Reviews
Call Service Center (732) 966-9220

1,473 Reviews of Lester Glenn Subaru - Service Center

Sort by
April 02, 2025

Courtious, respectful, helpful. Team members go above & beyond to ensure your needs and questions are met promptly. Applause! More

by tjmgrandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
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Apr 03, 2025 -

Lester Glenn Subaru responded

Hey tjmgrandpa, We appreciate the kind words! Our team is always happy to go the extra mile to make sure your needs are met. Thanks for the applause—we’ll be sure to pass it along! Happy Driving, The Lester Glenn Subaru Team

April 01, 2025

I never mind waiting for my vehicle to be serviced. It’s very comfortable and relaxing. Everyone is very friendly and happy. More

by erdmanne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Apr 02, 2025 -

Lester Glenn Subaru responded

Hey Erdmanne, That’s fantastic to hear! We’re glad you find our service experience comfortable and relaxing. Our team always strives to provide a welcoming atmosphere, and it’s great to know their friendliness made a difference. Looking forward to seeing you again for your next visit! Happy Driving, The Lester Glenn Subaru Team

March 31, 2025

Staff friendly, helpful and accommodating. My cars have been serviced at this dealership for several years. More

by J2DAVIE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 01, 2025 -

Lester Glenn Subaru responded

Hi J2DAVIE, Thank you for sharing your experience! We're so glad to hear that our team has consistently provided you with friendly and accommodating service over the years. We truly appreciate your continued trust in us for all of your vehicle needs, and we look forward to serving you for many more years to come! Happy Driving, The Lester Glenn Subaru Team

March 31, 2025

EVERYONE WAS HELPFUL AND FRIENDLY! GREAT CUSTOMER SERVICE AND STAFF WENT ABOVE AND BEYOND TO MEET OUR NEEDS. More

by SUBARU.USEDCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Lester Glenn Subaru responded

Hi SUBARU.USEDCAR, Thanks for sharing your positive experience! We’re so glad to hear that our team went above and beyond to meet your needs! Providing great customer service is what we strive for, and it’s wonderful to know we hit the mark for you. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 30, 2025

Very good service. Car was ready before the promise time. Staff is very courteous and kind. More

by FRAN2356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Lester Glenn Subaru responded

Hey Fran, Glad to hear you had a great service experience! Getting your car ready ahead of schedule and providing top-notch customer care is what we strive for. Thanks for sharing your feedback! Happy Driving, The Lester Glenn Subaru Team

March 30, 2025

Great Service. Was in and out quicker than I expected to be. Happy with the service team. More

by MKO
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 01, 2025 -

Lester Glenn Subaru responded

Hey MKO, Thanks for the great review! We're glad to hear your service visit was quick and efficient. Our team always strives to make the experience as smooth as possible. Looking forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

March 30, 2025

I waited over 2 and a half hours. I arrived at 7 AM for a check engine code. More

by BARBORSINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 29, 2025

Always a great experience. We are now driving our 5th Subaru. Happy with sales and service More

by kiodonnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Lester Glenn Subaru responded

Hey Kio, Thanks for sharing your experience! We're thrilled to hear that you're enjoying your 5th Subaru with us. It's always a pleasure to have you back, and we truly appreciate your continued trust in our sales and service teams. Looking forward to keeping you on the road for many more years to come! Happy Driving, The Lester Glenn Subaru Team

March 28, 2025

I bought a Subaru Ascent et 2021 and from very beginning something were wrong with the radio, I complain and Subaru servis check it very professionally, found the problem and replaced the radio. After a sho More

by MRADIC1
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
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Mar 28, 2025 -

Lester Glenn Subaru responded

Hey MRADIC1, Thanks for sharing your experience! We’re so happy to hear that Subaru’s service team was able to resolve the issue with your radio, and we’re especially glad Ekaterina was able to assist you in such a kind and helpful manner. We strive to ensure every concern is addressed promptly and thoroughly, and it’s great to know that everything is functioning perfectly now. We appreciate your feedback and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 28, 2025

Eric in service is always on point with help, advice and the utmost respect. Service here is wonderful and he always goes out of his way to listen carefully and get to know my Subarus. Lester Glenn keeps More

by RICHRAM1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Report | Print
Apr 01, 2025 -

Lester Glenn Subaru responded

Hey Rich, Thanks for sharing your experience! It’s fantastic to hear that Eric and the rest of the team continue to provide you with top-notch service and genuine care for your Subarus. We’re thrilled that you appreciate the attention to detail, professionalism, and friendly atmosphere at Lester Glenn. Your shoutouts to Kathy, Keith, Adam, John, and Dan mean a lot—our team takes great pride in making every visit a positive one! Enjoy your Outback and Forester, and we look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

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