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Lexus of Chattanooga

Chattanooga, TN

4.9
1,180 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,180 reviews

June 13, 2025

Ralph Paty made the process of buying my first car stress free and transparent. Highly recommended! More

by madisynpage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience! We’re thrilled Ralph made your first car buying journey stress-free and transparent — that’s exactly the care we strive to provide at Lexus of Chattanooga. Congratulations on your new car, and we’re here for you every step of the way! 🚘✨

June 12, 2025

Ralph gave me the best car buying experience that I have had in my life. I am a person who likes to buy and trade often but I will be hard-pressed to ever leave this vehicle. Every single person that Ralph More

by jesse.goins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Lexus of Chattanooga responded

Jesse, thank you from the bottom of our hearts for sharing such a heartfelt and glowing review! Ralph and the entire Lexus of Chattanooga team are truly honored to have provided you with an experience that feels so valued and exceptional. We strive every day to make each guest feel like the most important person in the room — and hearing that we’ve achieved that with you means everything to us. We’re excited to be part of your Lexus journey for many years to come! 🚘❤️✨

June 12, 2025

The staff at Lexus of Chattanooga are focused on the customer. My buying experience was excellent. Ralph Paty was energetic and knowledgeable. He orchestrated my purchase like a well oiled machine! He f More

by Melgilliam
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Ralph provided such energetic and knowledgeable service to make your purchase seamless and enjoyable. His dedication to following up and ensuring your happiness throughout your Lexus ownership truly embodies our commitment to you. We look forward to being your trusted partner for years to come at Lexus of Chattanooga! 🚘✨❤️

June 05, 2025

The best ever ! ! Very clean and courteous all people inside and outside of Lexus of Chattanooga seemed to be there to help you. After checking with Lexus of mobile M More

by eddiecates2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Lexus of Chattanooga responded

Thank you so much for this heartfelt and wonderful review! Ralph and the entire Lexus of Chattanooga family are truly honored by your kind words. We’re delighted Ralph could make your car buying experience not just smooth but joyful and memorable. Building friendships while serving our guests with care and respect is exactly the spirit of Omotenashi we cherish. Wishing you and Donna many happy miles in your new vehicle—and we can’t wait to see you both again soon! God bless you all.

June 04, 2025

It was a pleasure to deal with Marc Bales and Lexus of Chattanooga . I would highly recommend. More

by Alisethornton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Lexus of Chattanooga responded

Thank you so much! We’re delighted to hear your experience with Marc Bales and Lexus of Chattanooga was a pleasure. Your recommendation means the world to us. We look forward to welcoming you back anytime!

June 03, 2025

Nice Dealership! Great facility. My wife , Mary Lynn Yates recently leased a 2025 RX350. She has been leasing from Lexus since 2004. In years past she used a differen More

by cliff.yates
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Lexus of Chattanooga responded

Thank you, Cliff! We’re so honored that Mary Lynn chose Lexus of Chattanooga again and that Ralph Paty made such a lasting impression on both of you. Ralph’s genuine care and professionalism truly embody the spirit of Omotenashi we strive for every day. We’re excited to continue this wonderful relationship with your family and look forward to many more amazing experiences together! 🚗💙 #LexusOfChattanooga #Omotenashi

June 03, 2025

The Dealership is very nice, very clean and employees are great to work with ! We were especially impressed by our Salesman , Ralph Paty. I have been leasing Lexus’ since 2004. I am 67 years old and never in More

by Mary Lynn Yates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man who showed us how to set up everything in vehicle. I’m sorry I can’t remember his name.
Jun 05, 2025 -

Lexus of Chattanooga responded

Thank you so much, Mary Lynn! We’re truly touched by your kind words and thrilled Ralph Paty made your Lexus experience not only enjoyable but memorable. Building genuine, lasting relationships is at the heart of what we do here at Lexus of Chattanooga. We’re honored to be part of your journey and look forward to many more wonderful moments together. Here’s to many more years of fun, honest, and caring service with Ralph by your side! 🚗💙 #LexusOfChattanooga #Omotenashi #ThankYou

June 02, 2025

Fred did a fantastic job! From start to finish, Fred made the car buying experience easy and convenient. We ordered a couple of additional of parts before the car and Fred ens More

by Dbtibbs1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience! Fred and Madison, along with our entire team at Lexus of Chattanooga, are thrilled to have made your car buying journey smooth, detailed, and truly special. Providing that white-glove, caring service is what Omotenashi is all about. We’re honored to have earned your trust and can’t wait to welcome you back for many great drives ahead! #LexusOfChattanooga #Omotenashi

June 02, 2025

The showroom and personnel are always nice, and helpful. The showroom is lovely. The cars are beautiful. More

by irisabelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Lexus of Chattanooga responded

Thank you for your kind words! We’re so happy to hear you enjoy our showroom and find our team helpful and welcoming. Creating a beautiful, caring environment for our guests is what we strive for every day at Lexus of Chattanooga. We look forward to seeing you again soon!

May 30, 2025

Lexus of Chattanooga was excellent to work with on my new ES350. Ralph Paty made the process easy and enjoyable. He is great, and I highly recommend him and the dealership. It was an exceptional experience f More

by Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Lexus of Chattanooga responded

Thank you, Russell! We’re thrilled to hear that Ralph Paty made your Lexus ES350 purchase easy and enjoyable. Ralph’s dedication to caring service truly reflects the spirit of Lexus of Chattanooga. We appreciate your recommendation and look forward to serving you again soon! 🚗✨ #LexusOfChattanooga #Omotenashi