Lexus of Chattanooga
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I purchased a very luxurious used car at Lexus this weekend, and I have to say, that was by far the BEST car buying experience I've ever had. When we arrived for our test drive the vehicle was across weekend, and I have to say, that was by far the BEST car buying experience I've ever had. When we arrived for our test drive the vehicle was across the street at Toyota's used lot, and one of the salesmen literally ran across the street to get it for us. We had 2 vehicles to trade in for it and they were absolutely amazing at working with us on getting the 2nd one there. They even worked with us to get it there on the Monday following. Wade was our salesman, Josiah was our financial team member and Allie was the manager we dealt with. I couldn't have asked for a better team. They were very upfront, honest people. I didn't feel pushed or rushed. I felt like my business mattered to them but they wanted it to be my choice. Hands down the best ever team and experience. My husband and 17yr old son agree with me that we will do business with them form now on. There is so much more I could say about this, but I will leave it with one last thing....Cookies and mousepads! :) More
The staff was excellent to work with. Very professional and customer oriented! Will definitely be back and recommend! Very professional and customer oriented! Will definitely be back and recommend! More
Best vehicle purchase experience ever! Dealt with Robbie and Marc Bales over the phone initially and they had the exact SUV I was looking for.....drove from Marietta, GA to Chattanooga t Dealt with Robbie and Marc Bales over the phone initially and they had the exact SUV I was looking for.....drove from Marietta, GA to Chattanooga to pick it up. Marc and the entire staff I dealt with were all amazing......very honest, professional and accommodating. I definitely recommend Lexus of Chattanooga! More
I purchased a 2024 Lexus RX 350 from Marc Bales. He was an awesome salesman and the best I have ever dealt with. He was very friendly, patient and just a delight to work with. He made my buying e He was an awesome salesman and the best I have ever dealt with. He was very friendly, patient and just a delight to work with. He made my buying experience very easy and pleasant. Justin in financing was such a pleasure to work with. He was very kind, upfront and honest. He made the process simple and painless. Jackson was very thorough in explaining all the cars features. I also have to give a a shout out to Allie, she came over and introduced herself to me and was very friendly. I would highly recommend Lexus of Chattanooga!!! More
The last thing we expected to do on a Saturday was to drive from Nashville to look at a car in Chattanooga. But from the moment we spoke to Michael his candid professionalism, knowledge and demeanor we drive from Nashville to look at a car in Chattanooga. But from the moment we spoke to Michael his candid professionalism, knowledge and demeanor were above a traditional car purchasing experience. Wade, Justin and Jackson are to be commended for going above and beyond in staying after hours to complete the sale and even make sure we were trained up on the technology of the car before leaving that evening. The entire team at Chattanooga Lexus went out of their way to be accommodating, fair and thorough. Thank you for the best car purchasing experience of our lives! More
Fred was very easy to work with, pleasant and not pushy. He has an awesome personality. So glad we got to do business with Fred! He has an awesome personality. So glad we got to do business with Fred! More
Lexus of Chattanooga was great to work with. I wanted a specific vehicle and Fred Fortson found it for me. Everyone was friendly and helpful. I wanted a specific vehicle and Fred Fortson found it for me. Everyone was friendly and helpful. More
Purchased a 2023 CPO Lexus RX350. Absolute top notch service. Ralph Paty is #1 for a reason. He was so knowledgeable, kind, patient, and polite. Everything about the process lived up Absolute top notch service. Ralph Paty is #1 for a reason. He was so knowledgeable, kind, patient, and polite. Everything about the process lived up to the Lexus name and I feel like the Monogram program was made for him. 12 out of 10 recommend and will most definitely buy from him again. More
My wife and I have purchased three (3) Lexus vehicles from this dealership and have always had the finest personal service obtainable. The purchase experience as well as the service obtained by their se from this dealership and have always had the finest personal service obtainable. The purchase experience as well as the service obtained by their service department has been outstanding. We have always used their service department for servicing our Lexus vehicles and would not have trusted them to anyone else. We are so excited with the purchase of our new RX-350. Two of our Lexus cars were sold to us by Ralph Paty. Ralph Paty is the absolute best! More
Purchased a 2024 RX 350 and the entire staff was excellent to work with. Very professional and always available to answer any questions. excellent to work with. Very professional and always available to answer any questions. More