Lexus of Chattanooga

Lexus of Chattanooga responded

We are overjoyed to hear about your fantastic car buying experience at Lexus of Chattanooga over the weekend! Your detailed account of the seamless process, from the test drive to the trade-ins and interactions with our team, warms our hearts. Wade, Josiah, and Allie are thrilled to have been part of your journey, ensuring transparency, honesty, and a customer-centric approach. Your satisfaction and comfort during the process are of utmost importance to us, and we are delighted that you felt your business mattered. The fact that you, your husband, and your 17-year-old son have chosen to do business with us in the future is the highest compliment we could receive. We appreciate your trust and look forward to providing exceptional service for years to come. And of course, who can forget the sweet touch of cookies and mousepads! It's the little things that make a big difference. Thank you again for choosing Lexus of Chattanooga. We can't wait to welcome you back whenever you need assistance.

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with our team at Lexus of Chattanooga! We're thrilled to hear that our staff provided excellent service, showcasing professionalism and a customer-oriented approach. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back in the future and truly appreciate any recommendations you make. If there's anything more we can do for you, please don't hesitate to reach out. Safe travels until we have the pleasure of serving you again!

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that your vehicle purchase experience was the best ever. It's great to know that Robbie, Marc Bales, and the entire staff provided excellent service, demonstrating honesty, professionalism, and accommodation. We appreciate your recommendation and are pleased that you found the exact SUV you were looking for. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you for sharing your positive experience in purchasing a 2024 Lexus RX 350 from Marc Bales at Lexus of Chattanooga! We're thrilled to hear that Marc was an awesome and delightful salesman, making your buying experience easy and pleasant. It's wonderful that Justin in financing and Jackson explaining the car's features contributed to a simple and painless process. We appreciate your recommendation, and we're glad Allie's friendly introduction added to your overall satisfaction. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you for sharing your exceptional car purchasing experience with us! We're thrilled to hear that Michael's candid professionalism, knowledge, and demeanor exceeded your expectations. Kudos to Wade, Justin, and Jackson for going above and beyond, staying after hours to complete the sale and ensuring you were familiar with the car's technology before leaving. Your kind words about the entire team's accommodation, fairness, and thoroughness mean a lot to us. We're honored to have provided you with the best car purchasing experience of your lives. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you for sharing your positive experience working with Fred! We're delighted to hear that he was easy to work with, pleasant, and not pushy. It's great to know that his awesome personality made your business interaction enjoyable. We appreciate your kind words, and if there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and are grateful for the opportunity to serve you. We look forward to any future interactions with you!

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Lexus of Chattanooga! We're thrilled to hear that Fred Fortson was able to find the specific vehicle you wanted. It's great to know that everyone was friendly and helpful throughout the process. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We appreciate your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Congratulations on your purchase of the 2023 CPO Lexus RX350! We're delighted to hear about your absolute top-notch service experience with Ralph Paty. It's fantastic that he demonstrated knowledge, kindness, patience, and politeness, aligning with the Lexus name and the Monogram program. Thank you for the high recommendation and expressing your intention to buy from Ralph again. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We appreciate your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you for your continued trust and loyalty to Lexus of Chattanooga! We are truly honored to have had the privilege of serving you and assisting with the purchase of three Lexus vehicles, including your new RX-350. Your kind words about our personal service, outstanding purchase experiences, and the excellence of our service department mean the world to us. It's especially heartwarming to hear your praise for Ralph Paty – we'll be sure to pass on your compliments to him. We are committed to maintaining the highest standards in customer satisfaction, and we look forward to being your trusted dealership for many more years to come. If there's anything you need or any questions you have, please feel free to reach out. Wishing you countless joyful miles in your new RX-350!

Lexus of Chattanooga responded

Thank you so much for choosing Lexus of Chattanooga for your recent purchase of the 2024 RX 350! We are thrilled to hear that your experience with our staff was excellent, and we appreciate your kind words about their professionalism and responsiveness. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Safe travels in your new RX 350, and we look forward to serving you again!