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Lexus of Chattanooga

Chattanooga, TN

4.9
1,454 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,454 reviews

August 29, 2026

This is the third vehicle I have purchased from Lexus of Chattanooga and it is always an excellent experience. Robbie Bales was very helpful, responsive, and patient with me through the purchase process. Na More

by leeconnell83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Lee, thank you so much for your continued loyalty to Lexus of Chattanooga! Three vehicles means a great deal to us. We’re glad Robbie made the purchase process helpful and comfortable, and that Nathan took great care of you on the finance side. We truly appreciate your recommendation and look forward to serving you for many years to come!

August 29, 2026

Robbie did an excellent sales job with commendable followup demonstrating professionalism and true customer care More

by Sralston
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robbie
Sep 03, 2026 -

Lexus of Chattanooga responded

Thank you for the wonderful feedback! We’re glad Robbie provided such a professional experience and continued to follow up after the sale. That genuine care for our guests means a lot to us, and we’ll be sure to share your kind words with him!

August 27, 2026

I had such a great experience working with Tommy! From the beginning, he was super friendly, easy to talk to, and made the whole process feel comfortable and stress-free. He was very knowledgeable ab More

by Drake.taylor05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Tsilionis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Drake, thank you for such a great review! We’re so glad Tommy made the entire experience comfortable, informative, and pressure free. It’s wonderful to hear how happy you are with your Highlander, and we’ll be sure to share your kind words with Tommy. We truly appreciate your recommendation and your business!

August 21, 2026

Ralph was an excellent salesman. He was very professional and very knowledgeable about the car. It was a pleasure to do business with him!!! I would definitely recommend him to other More

by deborahashworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Deborah, thank you for such a thoughtful review! We’re so glad Ralph made you feel comfortable, respected, and confident throughout the entire process. Your trust means a great deal to us, and we’ll be sure to share your wonderful comments with him. We’re very fortunate to have Ralph on our team!

August 21, 2026

Pleasant personnel. Strive for accuracy on regard to customer service and timing. Service providers are easy to explain thongs to and always strive for customer satisfa More

by suzycope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Lexus of Chattanooga responded

Suzy, thank you for the kind words! We’re glad our team is pleasant, easy to communicate with, and focused on providing accurate information and a great service experience. We truly appreciate your trust in Lexus of Chattanooga!

August 19, 2026

Cody, thank you for helping my daughter find a new TX 350. She enjoyed working with the Lexus of Chattanooga team and will refer her friends to the dealership. More

by Baronfly1
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Ledford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the gentleman that did the closing docs., Cody Clark
Aug 20, 2026 -

Lexus of Chattanooga responded

Jimmy, thank you so much for sharing this! We’re glad Cody was able to help your daughter find her new TX 350 and that she enjoyed working with our Lexus of Chattanooga team. Her willingness to refer friends means a great deal to us, and we truly appreciate your family’s trust and support!

August 19, 2026

Thank you Andrea and Cody for my recent service experience. I will be back soon to visit the A team. Jimmy More

by Baronfly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Skipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Lexus of Chattanooga responded

Jimmy, thank you so much for the 5-star review! We’re glad Andrea and Cody made your recent service visit such a great experience. We love hearing that you’ll be back to see the “A team” again soon. We truly appreciate your trust in Lexus of Chattanooga!

August 18, 2026

The drive from Nashville to Chattanooga was well worth the time and money. Ralph Paty made the car shopping experience less stressful and fun! Ralph is quite the car salesperson, his years of experience s More

by jws
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Lexus of Chattanooga responded

Thank you so much for making the drive from Nashville and for sharing such a wonderful review! We’re thrilled to hear Ralph Paty made your car-buying experience relaxed, enjoyable, and pressure-free. His experience and genuine care for his guests truly show, and we’re fortunate to have him on our team. It means even more to hear that you plan to return to Lexus of Chattanooga for your service needs. We sincerely appreciate your trust and look forward to welcoming you back!

August 07, 2026

This is very much professional. Everything was so easy. I will definitely recommend this dealership to others. I was very much please with everything. The salesman was top notch ver More

by mrjone1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful review! We’re delighted to hear that your experience with Lexus of Chattanooga was professional, easy, and enjoyable from start to finish. We especially appreciate your kind words about your salesperson and are glad they provided the top notch service you deserved. Thank you for your recommendation and for choosing Lexus of Chattanooga. We truly appreciate your trust in us!

August 06, 2026

Great experience with Lexus of Chattanooga. I wanted a particular car/features and Tommy Tsilionis delivered. I was fortunate I could wait for what I wanted. Once agreement was made, Tommy kept More

by ddscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Tsilionis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Jackson
Aug 12, 2026 -

Lexus of Chattanooga responded

Thank you so much for sharing such a thoughtful review! We’re thrilled to hear Tommy Tsilionis took such wonderful care of you throughout the entire process. From keeping you informed while you waited for the exact Lexus you wanted, to personally delivering your new vehicle to Alabama after your husband’s surgery, Tommy truly went above and beyond. We also love hearing that Chloe Jackson’s welcome and update videos added a special touch along the way. That kind of personal care is exactly what we want every guest to feel from Lexus of Chattanooga. Thank you for your trust, your recommendation, and for allowing us to be part of such an important purchase. We wish you and your husband all the very best and hope you enjoy every mile in your new Lexus!