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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,394 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,394 reviews

May 20, 2026

Ralph Paty was professional and knowledgeable and made the purchasing process extremely smooth. I most certainly look forward to doing business again with Lexus of Chattanooga More

by hwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Ledford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We're delighted to hear that Ralph Paty provided the professional and knowledgeable service that helped make your purchasing process smooth and enjoyable. At Lexus of Chattanooga, we strive to make every vehicle purchase seamless and memorable, and it's wonderful to know Ralph delivered that experience for you. Your confidence in our team means a great deal to us. Thank you for choosing Lexus of Chattanooga. We truly appreciate your business and look forward to serving you again in the future!

May 18, 2026

Ralph and the team were great! Helped me find the car I wanted and the buying process went very smooth! More

by kcbrown20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Lexus of Chattanooga responded

Thank you for the great review! We're thrilled to hear that Ralph and the team helped you find the vehicle you were looking for and made the buying process smooth and enjoyable. Our goal is to provide a seamless and personalized experience for every guest, and it's wonderful to know we delivered that for you. We truly appreciate your trust in Lexus of Chattanooga and thank you for choosing us for your vehicle purchase. Congratulations on your new vehicle, and we look forward to serving you again in the future!

May 16, 2026

Lexus has a friendly atmosphere with excellent and professional service. The convieniance of loaners cars and comfortable waiting areas, make Lexus top notch for me. More

by TSales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Lexus of Chattanooga responded

Thank you for the wonderful review! We're delighted to hear that you enjoy the friendly atmosphere and professional service at Lexus of Chattanooga. Providing conveniences like loaner vehicles, comfortable waiting areas, and exceptional guest care is all part of the ownership experience we strive to deliver. It's rewarding to know these amenities help make your visits more enjoyable and convenient. We truly appreciate your kind words and your trust in our team. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future.

May 15, 2026

Every person I encountered was friendly and very knowledgeable. The person I worked with was Alexie. Lights on my dashboard had come on and I could not open my trunk. They picked up my car this morn More

by Deltagirl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexie
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May 29, 2026 -

Lexus of Chattanooga responded

Thank you for sharing such a thoughtful review! We are delighted to hear that every member of our team provided a friendly and knowledgeable experience. It's especially wonderful to know that Alexie took great care of you and helped make the entire process convenient and stress-free. From arranging pickup and delivery to completing the repairs and returning your vehicle freshly cleaned, our goal is to provide the exceptional level of service our guests deserve. We are grateful for your continued trust in Lexus of Chattanooga and honored that you have consistently experienced this level of care with each visit. Thank you for your loyalty and for allowing us to care for your vehicle. We look forward to serving you for many years to come.

May 13, 2026

Very pleasant people and the technology is outstanding. I really appreciated the brand new loaner car. Made me know what I might want in the future. Plus, the cleanup of my car before return was appreci More

by Nikijig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful recommendation and for trusting Lexus of Chattanooga with your vehicle! We’re thrilled to hear you enjoyed both the experience and the technology, and we love that the loaner vehicle gave you a glimpse of what may be in your future Lexus journey. We also appreciate your kind words about the complimentary cleanup. It’s the little details that matter, and we’re so glad our team helped make your visit a pleasant one from start to finish. Thank you again for your support, and we look forward to serving you again down the road!

May 12, 2026

Travis Hardin responded to my text to a former salesperson very promptly. We negotiated a deal via text and email. Travis followed up with a phone call, nothing rushed and no pressure. Answered al More

by cchurchwell1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Lexus of Chattanooga responded

Thank you so much for making the trip from Lebanon to work with us at Lexus of Chattanooga! We love hearing that Travis made the entire process smooth, transparent, and pressure-free from the very first text message all the way through delivery. We’re also so glad Aaron took the time to patiently answer your questions and help make your experience comfortable and enjoyable. And thank you for recognizing Nate as well — providing clear information without pressure is exactly the kind of experience we want every guest to have. We truly appreciate your business and your thoughtful review. Congratulations on your new vehicle, and welcome to the Lexus of Chattanooga family!

May 06, 2026

I brought my car in for routine service. Ryan is wonderful to work with. Always a great experience. More

by littlesgtmaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Lexus of Chattanooga responded

Thank you for your continued trust in Lexus of Chattanooga! We’re so glad to hear Ryan continues to provide a wonderful service experience for you. We truly appreciate your kind words and look forward to taking care of you and your vehicle for many miles ahead!

May 05, 2026

This is an incredibly professional company, and the service has been spectacular. So different than what I’ve experienced in the Chattanooga at other dealerships. More

by sadivalsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Lexus of Chattanooga responded

Thank you so much for your kind words! We are truly honored by your feedback and thrilled to hear our professionalism and service stood out to you. Providing an exceptional experience is what we strive for every day, and it means a great deal to know you noticed the difference. Thank you for choosing Lexus of Chattanooga!

May 01, 2026

Very nice and knowledgeable answered all my questions and help me understand a lot about some new programs More

by c_j_perry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Lexus of Chattanooga responded

Thank you for the great review! We’re so glad to hear our team was able to answer your questions and help you better understand the new programs available. Providing a knowledgeable and helpful experience is very important to us. Thank you for choosing Lexus of Chattanooga!

April 30, 2026

Lexus did an excellent job finding me the SUV I wanted. Fred was great to work with and kept me updated throughout the process. Thanks Fred!! More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2026 -

Lexus of Chattanooga responded

Thank you for the kind review, Lisa! We’re so happy to hear we were able to help you find the SUV you wanted. Fred will truly appreciate your kind words, and we’re glad he kept you informed and supported throughout the process. Congratulations on your new Lexus, and thank you for choosing Lexus of Chattanooga!

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