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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,394 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,394 reviews

January 07, 2024

Fantastic place. From the moment I was texted by Ralph Paty the day before I knew I was in good hands. They made me feel at home. From intro to exit it was a very go More

by Michael.young.nashville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your fantastic experience at Lexus of Chattanooga! We're delighted to hear that Ralph Paty and our team made you feel at home from the moment you were contacted. It's wonderful to know that your entire experience, from introduction to exit, was very positive. We appreciate you making the 2-hour drive to choose us, and we're thrilled that it was worth it. Your recommendation means a lot to us. If there's anything more we can assist you with, please feel free to let us know. Safe travels in your new Lexus!

December 29, 2023

Marc was a joy to work with very professional and knowledgeable. He also was prompt in returning messages and answering questions. The whole experience at Lexus of Chattanooga was a good one! More

by d2henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're delighted to hear that Marc provided you with a joyous and professional experience, demonstrating knowledge and prompt communication. Ensuring a positive and seamless experience is our goal, and we're thrilled to know we achieved that for you at Lexus of Chattanooga. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Marc and the entire team.

December 28, 2023

Salesperson was very helpful and attentive. He addressed all of my concerns and answered questions. More

by Mvance
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your positive experience! We're thrilled to hear that our salesperson was helpful, attentive, and addressed all your concerns while providing answers to your questions. Customer satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything more we can assist you with or if you have further comments, please feel free to reach out. We appreciate your trust in us.

December 28, 2023

Lexus of Chattanooga is a fantastic dealership. They really work hard annd also give you the space to come in and find what you’re looking for. We are very pleased with our experience. More

by Bett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Sadek
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Jan 04, 2024 -

Lexus of Chattanooga responded

Thank you so much for your kind words and for choosing Lexus of Chattanooga! We're delighted to hear that you had a fantastic experience with us. Our team works hard to provide exceptional service while giving you the space to find what you're looking for. We truly appreciate your positive feedback, and we look forward to serving you in the future.

December 26, 2023

Ralph pady is the best. Highly recommend using him. Helped us get a car when Nashville couldn’t. We drive down just to see him. More

by William Tidwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Lexus of Chattanooga responded

Thank you for your wonderful recommendation! We're delighted to hear that Ralph Paty provided you with exceptional service and helped you secure a car when others couldn't. Your trust in him and your willingness to drive down to see him are truly appreciated. If there's anything else Ralph or our team can assist you with, please don't hesitate to reach out. Safe travels, and thank you for choosing us at Lexus of Chattanooga!

December 26, 2023

Very helpful and friendly. Everyone there treated us very well. Ralph Paty did a good job explaining the process. Justin in finance did a good job in the financing process More

by Dmpatterson317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our team at Lexus of Chattanooga to be helpful, friendly, and treated you well. It's great to know that Ralph Paty did a good job explaining the process and that Justin in finance made the financing process smooth. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your kind words and your trust in us!

December 26, 2023

Our experience with Lexus of Chattanooga, Ralph Paty, and Justin was excellent. Ralph took care of me every step of the way and hustled to deliver a beautiful car right in time for Christmas. Justin did a gr More

by Angie.cass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Lexus of Chattanooga, especially with Ralph Paty and Justin, was excellent. It's fantastic that Ralph took care of you every step of the way and ensured you received a beautiful car just in time for Christmas. We appreciate your loyalty as a customer, and we're grateful for your kind words. If there's anything else we can do for you, please don't hesitate to reach out. Wishing you many joyful miles in your new Lexus!

December 19, 2023

Fred and the entire team were awesome. Fred took extra time to work on our deal and to explain everything. Great experience, Fred was extremely helpful in matching us to the right vehicle More

by Scott B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Lexus of Chattanooga responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Fred and the entire team at Chattanooga Lexus were awesome and provided you with a great car-buying experience. It's wonderful that Fred took the extra time to work on your deal, explain everything, and ensure you were matched with the right vehicle. We appreciate your kind words and your trust in us. If there's anything else we can do for you, please don't hesitate to reach out. Congratulations on your new vehicle, and thank you for choosing Chattanooga Lexus!

December 16, 2023

Marc was very helpful and patient with me and my wife in making a decision. He helped me work a deal that met my budget and allowed me to get the upgrades I was looking for. All in all one of the best car b More

by Jseththomas1203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Gibson
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Dec 18, 2023 -

Lexus of Chattanooga responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Marc provided you and your wife with helpful and patient assistance in making such an important decision. It's fantastic to know that he was able to tailor a deal that not only met your budget but also allowed you to enjoy the upgrades you were looking for. Creating a positive and memorable car-buying experience is our goal, and we're delighted to learn that your time with us ranks among the best you've ever had. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels in your new vehicle, and we look forward to serving you again in the future!

December 16, 2023

Everyone at dealership was very nice and had a great attitude. Purchasing process was very fast and smooth. More

by Kane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Lexus of Chattanooga responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that our team at Lexus of Chattanooga left a positive impression on you with their great attitudes and friendly demeanor. It's also wonderful to know that the purchasing process was fast and smooth for you. Creating a seamless and enjoyable experience for our customers is a top priority, and we're thrilled that we could make your car-buying journey with us a positive one. If there's anything else you need or if you have further feedback to share, please feel free to reach out. Safe travels, and we look forward to serving you again in the future!

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