Back

Lexus of Chattanooga

Chattanooga, TN

4.9
1,277 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Contact Dealership

2135 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

Showing 1,277 reviews

September 18, 2025

Ralph Paty never pressured us for the sale and kept us up to date on the status of the vehicle we purchased. Truly a no-hassle experience. Service at delivery was prompt, complete, and perfect. When it wa More

by AliceL
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing such a detailed and wonderful experience, Alice! We’re thrilled to hear that Ralph and our entire team made your purchase smooth, no-hassle, and enjoyable. From delivery to the tech and business teams, we strive to provide friendly, professional, and pressure-free service, and it’s so rewarding to hear that reflected in your visit. We truly appreciate your trust and kind words, and we look forward to serving you for many years to come!

September 16, 2025

Than you Ralph Patty and Justin Hendricks your personalities and excitement along with honesty was superb! We loved our experience! More

by Dianaleajohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Dianaleajohnson responded

Thank you for the top notch service we received from Ralph Patty and Justin Hendricks. Their personalities shine through it was a joy to have worked with them.

September 15, 2025

No pressure, all facts were on the table. I think Lexus sells itself. Super helpful and he spend a lot of time with us test driving several cars and getting the best deal possible More

by Susie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience, Susie! We’re thrilled to hear that our team made your car-buying experience informative, pressure-free, and enjoyable. It’s wonderful that you felt supported throughout test drives and in finding the best deal. We truly appreciate your kind words and your trust in Lexus of Chattanooga!

September 15, 2025

David was very upfront and honest about the pricing. Very informative about the vehicle . He made the buying process extremely pleasant and avoiding experience. Offered detailed information about the ve More

by Sy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Guffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience, Sy! We’re delighted to hear that David made your vehicle purchase pleasant, informative, and stress-free. Honesty and courtesy are values we take pride in, and it’s wonderful to know David delivered on both. We truly appreciate your recommendation and your trust in Lexus of Chattanooga!

September 15, 2025

An amazing experience to buy a used car for our daughter. Great customer service earned our business and we will be back for more cars in the near future. More

by Peter Marks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience, Peter! We’re thrilled to hear that your visit was amazing and that our team provided great service while helping you find the perfect car for your daughter. We look forward to welcoming you back for more vehicles in the future!

September 14, 2025

Very nice place. Everyone was great to work with. Cody did a fantastic job on find this car for us More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience, Angela! We’re thrilled to hear that Cody and our team made your visit enjoyable and helped you find the perfect car. We truly appreciate your kind words and look forward to serving you again!

September 12, 2025

Fred was great to work with and made the whole experience of buying a car easy, yet thorough. He kept me abreast throughout the process from the moment I walked in the door and sat at his desk to my driving More

by dcbrann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re thrilled to hear that Fred, Michael, Aaron, and our entire team made your car-buying process seamless, thorough, and enjoyable. Your kind words mean so much, and we’re delighted you drove home happy in your new Lexus. We look forward to serving you again in the future!

September 12, 2025

I just arrived home from purchasing my new RX from Lexus of Chattanooga, with Fred’s help. From my first point of contact, Fred was reliable and kind. The reviews are not wrong! Although I live in Frankli More

by SusanHutcherson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Lexus of Chattanooga responded

Susan, thank you so much for your incredibly kind words and the "10-star" review! We are so glad to hear that Fred took such good care of you. We know it's a long drive from Franklin, and we truly appreciate you choosing to do business with us. Providing a transparent, pressure-free experience is our top priority, and it's wonderful to know we met that goal. We hope you're loving your new RX, and we look forward to the chance to work with you again in the future!

September 12, 2025

Great customer service! I was notified of all information in a timely manner. We were given a loaner to use while ours was being serviced which was really nice. More

by rlteal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
Sep 12, 2025 -

Lexus of Chattanooga responded

Thank you so much for the wonderful feedback! We're thrilled to hear that you had a great experience with our service team. Keeping you informed in a timely manner and providing a loaner vehicle are two things we are happy to do to make the process as smooth as possible. We truly appreciate your business and look forward to assisting you again in the future!

September 04, 2025

Lexus of Chattanooga was great to work with! The entire crew from management (Ed) to sales (Cody) and then finance (Justin) were very thorough and efficient. We have always been a Toyota/Lexus f More

by zech.pike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience with us! We’re delighted to hear that Ed, Cody, Justin, and the rest of our team made your visit thorough, efficient, and enjoyable. It means so much to know that your family has trusted Toyota and Lexus over the years, and we’re honored to continue being part of your journey. Congratulations on your new Lexus TX 350 — we hope you enjoy every moment behind the wheel!

...
7
...