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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,032 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,032 reviews

January 30, 2020

Mr. Fred Fortson was very helpful in the selection and purchase of my new vehicle. I thank this company for their good customer service and I look forward to a continued relationship with this great compa More

by Tonya
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2020 -

Lexus of Chattanooga responded

Thank you for the review and you choosing to work with Fred and our team, Tonya. We're glad to hear your excitement regarding your relationship with our team and we certainly look forward to reinforcing that in the future!

Helpful
January 28, 2020

Great, no pressure. Everything explained clearly up front. Very easy to work with. They brought out several models for us to test drive, which was good cause we ended up moving up a model. More

by cgerrells
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Gray
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Jan 29, 2020 -

Lexus of Chattanooga responded

It's great to hear that our team was able to provide you with an informational and pressure-free buying experience that allowed you to find the perfect vehicle for your needs! We truly appreciate your feedback as well as having the opportunity to work with you. Thank you and enjoy!

Helpful
January 25, 2020

Overwhelmed by superior customer service at Lexus of Chattanooga Tn. Our salesperson Fred Fortson was absolutely the best sales professional that we have ever encountered. He ensured that my entire fami More

by Proud Lexus Family
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2020 -

Lexus of Chattanooga responded

Thank you so much for sharing feedback from you buying experience with Fred! It's great to hear that he was able to exceed your expectations with his customer service and ultimately help you find a vehicle that best fit the needs of your family. Enjoy!

Helpful
January 25, 2020

Alicia Normand was awesome! She took care of everything. She is very knowledgeable and you can tell she loves the Lexus brand. If you’re looking for a new or used Lexus go see her! Also, Ed was very easy to More

by Angela C
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Normand
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Jan 27, 2020 -

Lexus of Chattanooga responded

Thank you for the awesome feedback and the recommendation for Alicia, Ed, and our Lexus team, Angela! Everyone will be thrilled to hear how much you enjoyed your experience. We hope for the opportunity to work with you again. In the meantime, please feel free to let us know if we can help you with anything else!

Helpful
January 23, 2020

Fred made our buying experience easy and enjoyable. We appreciated his knowledge and expertise with the warm and friendly attitude. Excellent service in every way! More

by Nicole
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2020 -

Lexus of Chattanooga responded

Thank you for the review, Nicole! Fred will enjoy hearing how much you appreciated the customer service and expertise that he was able to provide during your experience with him. Please let us know if you have any questions or need any additional assistance!

Helpful
January 19, 2020

Service department at Lexus of Chattanooga is awesome. Always quick & efficient. John Cate is a great & he always makes it easy to get your car serviced. Excellent service department!!! More

by Holly
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2020 -

Lexus of Chattanooga responded

Thank you so much for your awesome review for our service department, Holly! We always enjoy hearing that our team was able to provide an excellent and efficient service experience. Please let us know if you need any additional assistance.

Helpful
January 13, 2020

Trustworthy and honest. Would recommend for anyone who needs to trust their salesman !! Fred honored us throughout the entire process and we are so thankful More

by Richard.rapp
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2020 -

Lexus of Chattanooga responded

Thank you for this awesome review for Fred, Richard! He will greatly appreciate your kind words and your willingness to recommend his services. Please let us know if you have any questions or need any additional assistance.

Helpful
January 12, 2020

Experience dealing with Lexus of Chattanooga I was a repeat client to the Lexus dealership so my expectations were very high for another great experience. Needless to say, I was not disappointed More

by patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Millard, Cameron Stooksbury
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Jan 13, 2020 -

Lexus of Chattanooga responded

Thank you so much for sharing feedback from your recent experience with our team, Patricia! It's awesome to hear that you've enjoyed your experiences at Lexus of Chattanooga, and that we were able to meet your high expectations for the most recent one. We absolutely love working with you and we hope for the opportunity to do so again. Enjoy your new vehicle!

Helpful
January 06, 2020

He is professional and made our car purchasing process a pleasure. I would recommend him to anyone I know to purchase a Lexus or Toyota. More

by nathan
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
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Jan 07, 2020 -

Lexus of Chattanooga responded

Thank you for sharing feedback from your experience with Austin, Nathan! It's great to hear that he was able to make the car buying process an absolute pleasure for you. We appreciate your recommendation as well as you choosing to work with our team in the first place. We hope to help with any of your future automotive needs!

Helpful
January 04, 2020

Fred is the right man for the job! He is an awesome salesman and professional! I’m so thankful for his all his help and expertise! More

by Tekela
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2020 -

Lexus of Chattanooga responded

Thank you for the review for Fred! He will be thrilled to hear how much you enjoyed his assistance and overall expertise. Please let us know if you have any questions or additional feedback for our team. Enjoy!

Helpful
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