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Lexus of Chattanooga

Chattanooga, TN

4.9
1,175 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,175 reviews

July 20, 2020

Alisha was awesome with this purchase and my last purchase. Would definitely want to work with her again! Everyone was very nice at the dealership More

by juliejdyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jul 22, 2020 -

Lexus of Chattanooga responded

On behalf us all of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Alicia. We will be sharing your feedback amongst our team. Enjoy your new Lexus and please come visit us again soon!

July 16, 2020

Alisha is a go getter and get the job done and will work the deal until you are happy. We left there with a great car and wonderful experience Call her she will work her magic for you too. Thanks Alisha More

by patgilbert5751
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jul 22, 2020 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Alicia. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus and the team will be thrilled to hear your feedback!

July 15, 2020

Marc was our favorite salesman to date! I couldn’t find the perfect car until he took the time to find me one. We will be back! Thanks Marc! More

by Mark and lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

We couldn’t be happier that Marc provided you with a great car buying experience. Marc is a true asset and we are lucky to have him on the Lexus of Chattanooga team!

July 11, 2020

Wonderful sales person Ralph Paty. The whole staff was great and made buying a vehicle seemless. Very satisfied with the whole dealership. Will buy here again. More

by Karen
Recommend Dealer
Yes
Employees Worked With
Ralph paty
Jul 22, 2020 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thanks again for the 5-star review.

July 10, 2020

Great Service Willing to work with me to take care of my maintenance and also my insurance claim from a recent hail storm when I did not have an appointment. More

by TR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Thank you for trusting us with your service needs. We are glad to assist you, and look forward to your future visits!

July 10, 2020

King Ralf and the TEAM My husband and I both have Lexus cars/SUVs from Lexus of Chattanooga. I recently traded in my lease for a new one and the transition and transactions More

by taweathers7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aron was very good at training on all the new technology in the car
Jul 22, 2020 -

Lexus of Chattanooga responded

We want to thank you for choosing Our Team over again for your vehicle needs. Ralph is thrilled with your kind words, and we appreciate your 5 stars!

July 09, 2020

I’m looking new car Lexus Dealership good takecare but interesting for buy to high is time I thing down for special season to customer buy it...thank you for More

by Alex soommart
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

We appreciate your 5 stars and kind words!

July 09, 2020

Marc Bales was absolutely fantastic to work with! No high pressure tactics and worked very hard to get me a great deal! Lexus of Chattanooga is lucky to have Marc! More

by Walter J
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Marc was ecstatic to hear your kind words about your experience with him. Our Team appreciates your positive review!

July 09, 2020

I had only had interaction with Ryan other than indirectly with service last week. It’s specifically good people like Ryan that have kept me purchasing the Lexus brand for the last 15 years. Ryan More

by happysweetpeas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Our Team is thrilled to hear your previous and recent visits have been exceptional. Ryan is especially happy with your kind words about him. We appreciate your feedback!

July 08, 2020

Andrea was very helpful and made the experience at Lexus of Chattanooga a pleasure. We had a recall on our GX and she communicated what the entire process would entail and everything went smoothly. More

by gpartrick
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback! Andrea is happy to hear your kind words. We appreciate your 5 stars!

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