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Lexus of Melbourne
Viera, FL
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,672 reviews
November 16, 2019
I been going to the Lexus for some time and there always been wonderful and pleasant to work with I highly recommend Lexus to my family and friends.. been wonderful and pleasant to work with I highly recommend Lexus to my family and friends.. More
by Lifeisgoodallday615
November 16, 2019
It's always a good experience. It's always a good experience to be taken care of by the team. They are very prompt and helpful, and always take care of me. It's always a good experience to be taken care of by the team. They are very prompt and helpful, and always take care of me. More
by bkshellb
Employees Worked With
Other Employees :
Steven Lasker, Mikel Retz
November 16, 2019
Lexus 2016 NX Salesman Michael was wonderful, explained all controls, let me test drive car and answered all my questions. I had a positive experience purchasing ca Salesman Michael was wonderful, explained all controls, let me test drive car and answered all my questions. I had a positive experience purchasing car. I anticipate that any service I need will be just as good. More
by emlimo26
Employees Worked With
November 14, 2019
Outstanding service! Mr. Green was extremely professional, knowledgeable and helpful. He was able to answer all our questions and was patient throughout the purch service! Mr. Green was extremely professional, knowledgeable and helpful. He was able to answer all our questions and was patient throughout the purchase. It was a pleasure doing business with Mr. Green. More
by marriaza3200
Employees Worked With
November 14, 2019
They went the extra mile for us! John Cuestas, our sales person, was a delight to work with. He made everything go smoothly. We appreciate all his help. He made sure we were perfectly John Cuestas, our sales person, was a delight to work with. He made everything go smoothly. We appreciate all his help. He made sure we were perfectly satisfied. The whole Lexus team pitched in to make our experience the best outcome for us! More
by wynnefam25
November 13, 2019
As always I’m treated with great care and courteous. My representative, Steve was professional, personable and provided quality customer service. He answered all question and made me feel he was concern a representative, Steve was professional, personable and provided quality customer service. He answered all question and made me feel he was concern and that I was completely satisfied. More
by BBudgett
Employees Worked With
Steven Lasker
November 12, 2019
Great service Ruben is an excellent service manager. I highly recommend him for managing the service of my Lexus. He kept me informed on what needed to be done. Ruben is an excellent service manager. I highly recommend him for managing the service of my Lexus. He kept me informed on what needed to be done. More
by pricebingham
Employees Worked With
November 11, 2019
Love my new Lexus RC Coupe! Robert gave good service, made me a deal I simply couldn’t refuse and next thing you know I ended up with this fabulous RC Coupe! great service, great Robert gave good service, made me a deal I simply couldn’t refuse and next thing you know I ended up with this fabulous RC Coupe! great service, great personality, everything went seamless! More
by ivy.tjok
Employees Worked With
November 11, 2019
Pleasant Experience No hassle experience! I got the exact car I wanted at a good price. I would do it again in a heartbeat. I waited until the following day to pick up No hassle experience! I got the exact car I wanted at a good price. I would do it again in a heartbeat. I waited until the following day to pick up the car and very little waiting to finalize because everything had been taken care of ahead of time. More
by kathleen.meadows
November 10, 2019
Excellent car buying experience. This was my 2nd purchase of a Lexus from this dealership due to the excellent customer service I've had in the past. The window tinting on the previou This was my 2nd purchase of a Lexus from this dealership due to the excellent customer service I've had in the past. The window tinting on the previously owned IS 250 that I purchased was peeling off on the driver and passenger side and they were going to replace it. I offered to pay for doing the right side so the tinting would match. The sales team of Virginia Poole and Robert La Marr went ahead and had both sides re-tinted and no cost to me !! The trade-in offer on my 2002 IS300 Sport Cross was reasonable considering the extensive work need to rebuild the A/C system. Starting with the phone call from Virginia about the IS 250, the sales & service experience at Lexus of Melbourne has been friendly and professional :-) !! More
by IS 300 SportCross
