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Lexus of Melbourne

Viera, FL

4.9
2,621 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,621 reviews

August 18, 2019

Excellent service My service advisor Jaime handled my service call very efficiently. She secured a loaner for me in a timely fashion and all the repairs were done on ti More

by Freda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
Aug 22, 2019 -

Lexus of Melbourne responded

Freda, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!

August 18, 2019

Great service, great people We have always used Lexus of Melbourne for all the service on our vehicles and they have always been fantastic. The service folk really seem to care More

by Larry Tedrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisa Falcon
Aug 22, 2019 -

Lexus of Melbourne responded

Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! If you have any further questions, please don't hesitate to reach out!

August 15, 2019

Michael Green is the man I am shocked at how easy and pleasant our visit was. I called about a car that had already sold. We went anyway, as my girlfriend needed a new SUV. I More

by rodney.patterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisa Falcon
Aug 16, 2019 -

Lexus of Melbourne responded

Hi, thank you so much for your positive comments about Lexus of Melbourne! We can't wait to see you again, have a great day.

August 14, 2019

Great Thanks to Michael Green and Nichol Devos I had a good experience and left with a great car. I would definitely recommend the. To a friend More

by marthamoore1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Lexus of Melbourne responded

Hi Martha, thank you for taking the time to leave a review for us at Lexus of Melbourne. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.

August 13, 2019

Professional and efficient Everyone at Lexus has been pleasant ,professional and friendly . I can depend on my service rep to be direct and honest with me. He is always well in More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
Aug 14, 2019 -

Lexus of Melbourne responded

Hi Gigi, thank you for taking the time to leave a review for us at Lexus of Melbourne. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.

August 08, 2019

Maintenance Great service. Needed tire and rim due to run in with pot hole. After inspection decided it was time for a full set of tires and due for 90000 service More

by LexusIS250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
Aug 09, 2019 -

Lexus of Melbourne responded

Hello, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

August 08, 2019

Love our Lexus!! Mandy is a professional. She is very knowledgeable about the different models and we were very fortunate to have her to help us select a Lexus that me More

by jrug55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Lexus of Melbourne responded

Hello, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

August 08, 2019

Love ou Lexus Great sales person received a great deal! Sales person Mandy researched vehicles for us and found the exact match we were looking for with interior a More

by bill.dwyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Lexus of Melbourne responded

Hello, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

August 08, 2019

Service Completed In the Time Promised I brought my car in for regular scheduled service. Mike Retz, my service agent, always ensures excellent service. The service was completed in less t More

by CmtCmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Aug 09, 2019 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

August 06, 2019

Extremely accommodating as usual! My service agent, John Lohne always make sure that I receive excellent service! I have been a customer of this dealership for over twenty years. More

by Roskenash1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Lexus of Melbourne responded

We're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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