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Lexus of Melbourne

Viera, FL

4.9
2,674 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,674 reviews

December 24, 2018

Many thanks Rob Lamar I cannot thank you enough for you time and assistance in getting me back into a Lexus. You professionalism is beyond words. Thank you and Me More

by JuliaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Lexus of Melbourne responded

Julia, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 23, 2018

Outstanding! Keith was extremely helpful and knowledgeable. We highly recommend both Keith and the dealership to anyone interested in purchasing a vehicle. Couldn’ More

by Billgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Lexus of Melbourne responded

Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 20, 2018

Excellent Service Department Elisa Falcon is a superior service advisor. She is very knowledgeable and very helpful. Elisa is pleasant to work with always makes sure my car in r More

by mastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Dec 20, 2018 -

Lexus of Melbourne responded

Thank you for your kind review; we are happy to pass along your comments to Elisa! We look forward to your next visit! Take care!

December 20, 2018

Happy Everyone was very nice and sympathetic to my situation. They made me feel comfortable. They took about an hour to show me how to use the car. I would More

by Koala54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Dec 21, 2018 -

Lexus of Melbourne responded

Hello, we are so happy to read such a great review about Lexus of Melbourne! We hope to see you soon!

December 20, 2018

Great from start to finish! From the time I entered my information in TrueCar through my company's perkspot and my credit union, Keith was nothing but helpful. This was my fir More

by Keeshzie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Lexus of Melbourne responded

Hello, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

Dec 21, 2018 -

Lexus of Melbourne responded

Hello, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

Dec 21, 2018 -

Lexus of Melbourne responded

Hello, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

December 20, 2018

Outstanding Service Lexus of Melbourne is my "go to" dealership for service on all my Lexus automobiles. Recently I brought in my original '99 RX-300 for a couple of prob More

by Lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Dec 21, 2018 -

Lexus of Melbourne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. Thank you so much again for your feedback! We hope you have a great day!

December 19, 2018

Pleasant experience Nice comfy chairs and large TV and lots of reading material in the waiting area. Free WiFi and snacks. Friendly helpful service! The wait time for ser More

by Linda1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Dec 20, 2018 -

Lexus of Melbourne responded

It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service, Linda! Thanks again for the recommendation, and have an amazing day!

December 19, 2018

Excellent service John Lohne was friendly and professional as usual. Service was completed quickly and the waiting area was pleasant. Thanks. The 25 word minimum is an More

by TomLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Lexus of Melbourne responded

We are glad John could provide you with quick service! We hope to be of service to you again in the future. Best wishes, Lexus of Melbourne

Dec 20, 2018 -

Lexus of Melbourne responded

We are glad John could provide you with quick service! We hope to be of service to you again in the future. Best wishes, Lexus of Melbourne

December 19, 2018

Very Professional Great experience. They understand you are dealing with a high end product so there is not the typical car dealership grind. Very relaxed and profess More

by SteveFlys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. Feel free to reach out to us if you need anything. Have a wonderful day!

December 19, 2018

Service review Service advisor Elisa Falcon is very knowledgeable and professional. All issues were addressed in a timely and efficient manner. It makes for a plea More

by LC2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Dec 20, 2018 -

Lexus of Melbourne responded

Thank you for letting us know how Elisa did! We are always more than happy to assist you if anything else comes up. Take care!Thank you for letting us know how Elisa did! We are always more than happy to assist you if anything else comes up. Take care!

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