Lexus of Melbourne

Great service and deal I purchased a new Lexus SUV last night from Lexus of Melbourne and it was a pleasant experience. I was able to make a deal without being nervous and f I purchased a new Lexus SUV last night from Lexus of Melbourne and it was a pleasant experience. I was able to make a deal without being nervous and feeling as if I made a decision under pressure. I will recommend anyone looking to buy a Lexus try this dealership out and ask for Shaun! More

Just like home Keith made me feel a home when I bought my car. He answered everything I asked . He knew the car inside and out. It's the best car I've ever had. Keith made me feel a home when I bought my car. He answered everything I asked . He knew the car inside and out. It's the best car I've ever had. More

Best customer service We have been buying Lexus for at least 15 years and we are so impressed with Rob LaMarr and Ruben Bustos that we would not go anywhere else. I’ve trie We have been buying Lexus for at least 15 years and we are so impressed with Rob LaMarr and Ruben Bustos that we would not go anywhere else. I’ve tried others dealers to just see how we were treated and was very disturbed by their lack of good customer service. Thank you Lexus of Melbourne and the ONLY problem is the distance we have to travel as we live Vero Beach. More

Problem solved professionally--could not ask for more Everyone did an excellent job in getting me the best result possible with my tire problem! And, there was no charge for their efforts--will be back! Everyone did an excellent job in getting me the best result possible with my tire problem! And, there was no charge for their efforts--will be back! More

NX300 Just love my new NX300–and of course the beautiful RED is awesome. Seeing the car with the big red bow as we walked in the showroom was a thrill. Kn Just love my new NX300–and of course the beautiful RED is awesome. Seeing the car with the big red bow as we walked in the showroom was a thrill. Know I will enjoy this car as much as our almost 9 year old ES350 which I traded in. Rob McNabb and John Lohne couldn’t have been better to work with, as well as the patience for my questions. And continuing to have service at Lexus of Melbourne is convenient as well as comfortable. More

Very friendly and caring dealership with excellent service. I was able to schedule an appointment for service quickly and not wait two weeks or longer to bring the car in. I was also able to get a loaner so I I was able to schedule an appointment for service quickly and not wait two weeks or longer to bring the car in. I was also able to get a loaner so I didn’t have to sit all day in the waiting room. I have serviced both my cars at the dealership for years and all repairs and service have been done timely with no need to return for further repairs or service. Have always had a great experience at this dealership. More

Outstanding service Steve was the ultimate professional from contact thru completion of service. Facility was impressive also. Only had one issue: This was my wife's car Steve was the ultimate professional from contact thru completion of service. Facility was impressive also. Only had one issue: This was my wife's car and I always keep it topped up for her. I noticed she had 1/2 tank of gas and on the way home I tried to fill it up, but to my surprise the tank was full. Thank you! Fred Bogle More

Well taken care of I e-mailed John Lohne for a service appointment and received the appointment date and time the same day. John is very efficient and knowledgeable and I e-mailed John Lohne for a service appointment and received the appointment date and time the same day. John is very efficient and knowledgeable and he guided me through an appointment with Juan Illera to get an extended warranty on my 2014 ES350. I also had a great visit with my sales rep, Tom Hakimi while waiting for my vehicle to be serviced. Everyone at the dealership is very friendly so it is a pleasure to have my car serviced. More

Do not waste any time and run! I had tried to negotiate a deal with Mrs Alex Colon all day today. Instead of giving me a fair market price Mr Colon was raising the price instead. H I had tried to negotiate a deal with Mrs Alex Colon all day today. Instead of giving me a fair market price Mr Colon was raising the price instead. He was patronizing and insulting at the same time. Please make yourself a service and dont waste your time with this gentleman. You will get a worse deal that the one you started with. Look for other dealerships where people want to sell you a car. This one is not that. More

Great Experience My Service Coordinator Elisa was amazing and very professional. I loved the ability to schedule appointments online and get text message status on the My Service Coordinator Elisa was amazing and very professional. I loved the ability to schedule appointments online and get text message status on the car. Thank you for the service, I'll be back. More