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Lexus of Melbourne
Viera, FL
2,620 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,620 reviews
October 23, 2018
Great experience My service provider (Steve) was very polite and helpful. He gave me an interim status and the service timing was just as he told me it would be. Very My service provider (Steve) was very polite and helpful. He gave me an interim status and the service timing was just as he told me it would be. Very happy with the service and this dealership. More
by roxie15
Employees Worked With
Steven Lasker
Helpful October 23, 2018
the best it was a very positive experience. Everyone at the dealer ship was on their game. The dealer ship was very impressive. After buying many vehicles t it was a very positive experience. Everyone at the dealer ship was on their game. The dealer ship was very impressive. After buying many vehicles this was one the of best. Enjoyed all of the personal. More
by leo 1939
October 23, 2018
Ruben is great Ruben is a total professional. He is extremely courteous and helpful. He is very knowledgeable about the automobiles and takes time to explain any car Ruben is a total professional. He is extremely courteous and helpful. He is very knowledgeable about the automobiles and takes time to explain any cares or concerns. More
by Patty
Employees Worked With
October 22, 2018
Best experience! Overall a great experience. Clean, efficient, and welcoming dealership. All of the employees were super helpful and friendly. Wouldn’t purchase from a Overall a great experience. Clean, efficient, and welcoming dealership. All of the employees were super helpful and friendly. Wouldn’t purchase from any other Lexus. Love my new NX300! More
by brihazelwood
Employees Worked With
Nicole DeVos, Tom Hakimi
October 21, 2018
Great service Love the Lexus dealership service department our guy Steve is very friendly He’s helpful and goes beyond the call of duty Steve’s awesome Love the Lexus dealership service department our guy Steve is very friendly He’s helpful and goes beyond the call of duty Steve’s awesome More
by Kitty1255
Employees Worked With
Steven Lasker
October 19, 2018
Always a Great Customer Experience!!! Elisa provided outstanding customer service for my recent service visit!!! She communicated with me throughout the process and ensured all of my area Elisa provided outstanding customer service for my recent service visit!!! She communicated with me throughout the process and ensured all of my areas of concern were addressed. More
by gcboing
Employees Worked With
Elisa Falcon
October 17, 2018
Annual Lexus Service The service was done in the allotted time that service adviser John Lohne said it would be, plus my car was returned to me sparkling clean, as usual, The service was done in the allotted time that service adviser John Lohne said it would be, plus my car was returned to me sparkling clean, as usual, with a very reasonable invoice price, thanks in part to your new coupon program!. Our family has owned five various Lexus models and have been very satisfied with their reliability, and with Lexus of Melbourne in particular. More
by swbennitt
Employees Worked With
Other Employees :
The young man helping us in the outside service area was Johnny-on-the-spot!
October 15, 2018
New Lexus for my wife Tom, John and the Lexus team were outstanding. I purchased the car completely site unseen and they gave me fair value for my frade site unseen. Great Tom, John and the Lexus team were outstanding. I purchased the car completely site unseen and they gave me fair value for my frade site unseen. Great doing business with them. Thanks again. More
by Greghmills
October 14, 2018
2019 Lexus ES 350 F-Sport Thank you to Keith and Don for your help with the purchase of my second New LEXUS, absolutely LOVE my new 2019 ES 350 F-Sport! Can’t imagine driving Thank you to Keith and Don for your help with the purchase of my second New LEXUS, absolutely LOVE my new 2019 ES 350 F-Sport! Can’t imagine driving anything else 💖 More
by fac6280
October 13, 2018
Service and Consultant, Elisa Falcon The service and interaction with Elisa Falcon is above excellent. We're so happy we switched from Lexus of Winter Park to Lexus of Melbourne. It's a The service and interaction with Elisa Falcon is above excellent. We're so happy we switched from Lexus of Winter Park to Lexus of Melbourne. It's a much more personal experience and if we should ever purchase a new vehicle, it would be from Lexus of Melbourne. Everyone is very accommodating, courteous and professional. Also, the fact that we deal with the same service rep (Elisa Falcon) is a big plus for us. More
by nadineru
Employees Worked With
Elisa Falcon
