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Lexus of Melbourne

Viera, FL

4.9
2,673 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,673 reviews

September 29, 2018

EXCEPTIONAL! I was there to have the 30,000 mile service to my 2015 RX350 and to buy out my lease. Mikel Retz and his service team did a great job as always. Robe More

by Ethaleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos, Mikel Retz
Oct 11, 2018 -

Lexus of Melbourne responded

Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2018

Oh no flat tire! Thank you Ruben for the fast and courteous service getting my tire fixed and me back on the road! You are the best! Look forward to our next service More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Lexus of Melbourne responded

Hi Rebecca, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2018

Services John is my service person I can’t say enough what a great person he is he’s kind he’s responsible efficient polite and make sure that you were taken More

by Marina123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Lexus of Melbourne responded

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 29, 2018

Service Center I dropped off my "Zippity doo" for a service call and Ruben was professional and timely. He called me when my car was finished and then was kind enou More

by Jocerepani
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The kind gentleman who delivered my car. Roger perhaps?
Oct 11, 2018 -

Lexus of Melbourne responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Lexus of Melbourne

September 29, 2018

Above and beyond I wasn't quite satisfied with the way my car was performing and they went out of their way to make sure that it was right. Awesome More

by Lexusrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Oct 11, 2018 -

Lexus of Melbourne responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2018

Lexus of Melbourne really did "elevate my expectations"! We recently bought a RX 350 from Lexus of Melbourne and it was a wonderful experience. We've bought cars for ourselves and family for more than 35 yea More

by Bob Hails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Illera
Oct 11, 2018 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you're ever in need of more help, please let us know! We hope you have a great day!

September 28, 2018

Lexus Service I worked with Rubin and the experience was exactly what I have experienced each time at this Lexus dealership. I did get a loaner car and was car was More

by ssesoft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Lexus of Melbourne responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2018

Repair to mirror. Everyone was very helpful. We were explained in detail the repairs required for my car. Steven explained the repairs in detail. We will certainly ret More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Oct 11, 2018 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2018

Car purchase Second time I purchased car via internet, both were Lexus, and both went very smooth. Keith Croft was outstanding!! Recommend Keith and this dealersh More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. Congratulations on your new vehicle! Safe travels!

September 27, 2018

Best Experience I Have Had Purchasing a New Vehicle Purchased a new car yesterday and could not be happier with the professionalism of all the individuals involved in making this deal. Highly recommend More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Singer
Oct 11, 2018 -

Lexus of Melbourne responded

Elizabeth, we are so happy to read such a great review about Lexus of Melbourne! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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