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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

August 07, 2018

My experience was great! Michael Green was a great salesman. He worked with me to get the best deal possible for the exact car I wanted. The process was very smooth, and there More

by Unknow5566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Lexus of Melbourne responded

Dear Unknow5566, Thank you for choosing Lexus of Melbourne. Your review is very much appreciated by Michael and the entire Lexus Team . Michael is a distinguished Sales Consultant, his highest priority is customer satisfaction. We are most please that you will gladly buy for us again. Please remember our free weekly car wash and free pick up and delivery for service.

August 07, 2018

Shopping with Lexus of Melbourne was a pleasure. Having shopped for a car many times, I found Lexus of Melbourne a notch above the others. Everyone is so friendly and helpful. I like the fact tha More

by Jeanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Aug 07, 2018 -

Lexus of Melbourne responded

Dear Jeanie, Thank you for choosing Lexus of Melbourne. Eddie, Bob and Nicole have expressed their deep appreciation for your glowing review. We are committed to Elevating your Experience, going above and beyond is our business model. Thank you for Endorsing and recommending Lexus of Melbourne. Please remember our free weekly car wash and free pick up and delivery for service.

August 07, 2018

AMAZING! What an amazing experience at Lexus of Melbourne. I have bought many cars and Lexus of Melbourne always is the best. Not only the car, but the Team More

by CindyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Lexus of Melbourne responded

Dear CindyR, Thank you for choosing Lexus of Melbourne. We very much appreciate you sharing your amazing experience. Rob is one of our top Sales Consultants, he is dedicated to a high standard of customer satisfaction. Please remember our free weekly car wash and free pick up and delivery for service.

August 05, 2018

Easy experience We had a great experience at Lexus of Melbourne. It was a very relaxed atmosphere with no pressure. Everyone was very courteous and offered us drinks More

by Mindy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Lexus of Melbourne responded

Dear Mindy, Thank you for choosing Lexus of Melbourne and sharing your great experience. Shaun and Rob are top notch professionals and committed to first class customer service. Please remember our free weekly car wash and free pick up and delivery for service.

August 04, 2018

Great overall service John was extremely professional and my vehicle was ready in a timely manner with no issues. Everyone is very courteous and always willing to help. More

by jmarsh21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Lexus of Melbourne responded

Dear jmarsh21, Thank you for sharing your experience on Dealer Rater, it is very much appreciated. John is a first class Service Adviser, committed to the highest quality of customer service.

August 04, 2018

Great experience Easy process and no hassle. And Shane really helped us to get down to a price we felt comfortable with. We’ll come back for our next Lexus. More

by pritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in finance , Shane Singer
Aug 06, 2018 -

Lexus of Melbourne responded

Dear pritz, Welcome to the Lexus Family and thank you for choosing Lexus of Melbourne. We appreciate your sharing your experience on Dealer Rater. Shane is a dedicated professional with a wealth of product knowledge resulting in a smooth and easy car buying process. Please remember our free weekly car wash and free pick up and delivery for service.

August 03, 2018

Lexus Car Purchase We drove 2 hours to look at their 350RC’s. Our salesman John Moriarty greeted us at the door and it was smooth sailing from there. I saw the car I was More

by 350rcgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moriarty
Aug 06, 2018 -

Lexus of Melbourne responded

Dear 350rcgirl, Welcome to the Lexus Family and thank you for choosing Lexus of Melbourne.. We appreciate you sharing your experience on Dealer Rater. John is the quintessential professional his commitment to customer satisfaction is truly outstanding. Please remember our free weekly car wash when you are in the area. Anytime your need a loaner for Service, please let your service adviser know at the time of making the appointment.

July 31, 2018

Great buy Glad that I stop by at this dealership. Tom was very helpful, I got car that I wanted, was satisfied that we arrived to reasonable price, without usua More

by Stan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Jul 31, 2018 -

Lexus of Melbourne responded

Dear Stan, Thank you for choosing Lexus of Melbourne. We greatly appreciate your review and recommending the dealership to friends and family. Here at Lexus of Melbourne, we have long since changed the persona of Sales Consultants and the "car sales hustle". Tom is a top-notch professional committed to Elevating your Experience, and dedicated to finding the right car to suit our guests. Please remember our free weekly car wash and free pick up and delivery for service.

July 31, 2018

Highly recommended This is my second Lexus Of Melbourne SUV purchasing experience... Thank you for providing superior luxury vehicles and excellent customer service. More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Lexus of Melbourne responded

Dear Satisfied Customer, Thank you very much for your loyalty to Lexus of Melbourne, your business is deeply appreciated. Mike is one of our top Sales Consultants and a dynamic professional. Mike prides himself on Elevating your Expectations, resulting in a smooth and uncomplicated purchasing experience. Please remember our free weekly car wash and free pick up and delivery for service.

July 29, 2018

easiest & most pleasant experience! Keith was an absolute pleasure to deal with, he made my new car experience super easy& pleasurable. He fully explained the entire car to me w/ a lot o More

by Debidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial consultant on 7/28/18
Jul 30, 2018 -

Lexus of Melbourne responded

Dear Debidi, Welcome to the Lexus Family and thank you for choosing Lexus of Melbourne. We appreciate you taking the time post your review, and we are very pleased your new car purchase was easy and pleasurable. Keith is a first-class professional, committed to Elevating your Experience. Please remember our free weekly car wash and free pick up and delivery for service. Should you require further assistance, please do not hesitate to call or stop by the dealership

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