Back

Lexus of North Miami

North Miami, FL

4.6
3,310 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,310 reviews

February 27, 2021

Luis was on top of the process and really made it all happen. Luis even was so nice and delivered the car to my home, which made a big difference. Very thankful. More

by Lana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of North Miami responded

Thank you, Lana, for sharing your feedback. We're happy to hear that Luis took care of you throughout the process as we try to deliver a seamless experience. Safe travels from everyone at Lexus of North Miami!

February 26, 2021

Denis was very professional and very nice! We highly recommend him! Excellent customer service! Denis made it process of getting our new Lexus very easy. Thank you Denis! More

by givencysasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of North Miami responded

Thank you for posting about your 5-star experience with Denis. It was a pleasure to have your business at Lexus of North Miami and we hope that you are enjoying your Lexus!

February 23, 2021

Friendly staff and excellent service! Always a great experience at Lexus of North Miami. Special thanks to Benny Zavala, Ed Rubenfeld, and the Parts Department. More

by lexs32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Zavala
Feb 23, 2021 -

Lexus of North Miami responded

Thank you for your continued support of Lexus of North Miami! We look forward to your next visit with us.

February 19, 2021

So happy with the service at Lexus of North Miami! Luis made the buying process so smooth and easy and worked with my tight schedule to make sure I was in and out. By far the smoothest purchase experience More

by keylamartinez1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Ferreira
Feb 22, 2021 -

Lexus of North Miami responded

Thanks for stopping by to review Lexus of North Miami! We are committed to taking care of customers and it's fantastic to hear that Luis is doing his job right. Our team looks forward to working with you in the future!

February 18, 2021

Mauricio Galvan has the best customer service I’ve seen in years, the fact that he follows up with me after each service, pure gold! More

by Jeffrey leriche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Galvan , Val McKenzie
Feb 18, 2021 -

Lexus of North Miami responded

Jeffrey, thank you for the review! It is always a pleasure to assist you here at Lexus of North Miami, and we will certainly let Mauricio know that you appreciate his help. We look forward to your next visit!

February 15, 2021

It was a real pleasure get my first Lexus with Jorge at Lexus of North Miami. He made the experience a memorable one! It was amazing! More

by Flavia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Lexus of North Miami responded

Congratulations on your new vehicle, Flavia! We appreciate your business and are thrilled to hear that Jorge went above and beyond to assist you. Drive safely, and we hope to see you again at Lexus of North Miami!

February 15, 2021

Great service , I never regret to go there , everything is fast , you don’t have to spend to all day there like others dealers , love it More

by Raulruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Feb 15, 2021 -

Lexus of North Miami responded

We pride ourselves on efficient, high-quality service, so this feedback is music to our ears! Thank you for choosing Lexus of North Miami and sharing your positive review. We look forward to seeing you next time!

February 13, 2021

“My dear Maria”. She is the best of the best. Very “My dear Maria”. She is the best of the best. Very friendly, Very knowledgeable, helped me get a great deal, I recommend her for anyone interested i More

by Jeidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry de Insurance. , Maria Morrone
Feb 15, 2021 -

Lexus of North Miami responded

Thank you for stopping by to commend Maria! We are thrilled to hear that she delivered excellent service and helped you get a great deal on your new vehicle. Our team at Lexus of North Miami is grateful for your business and we wish you safe driving.

February 11, 2021

Last Sunday I decided to look for a Lexus!! Well I actually had one but it was 2010 So I didn’t know that I can get a lovely car and the most important was the Nice Guy Named Carlos Fernandez helped More

by Ledinmidence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Lexus of North Miami responded

Thank you so much for the wonderful review! We appreciate you visiting us at Lexus of North Miami and are delighted that Carlos helped you get into a great vehicle for you. Congratulations! Our team is grateful for your business and hope for the chance to work together in the future.

February 09, 2021

My experience at Lexus of North Miami was like no other. Carlos was very thorough and professional, I would recommend him 10 times out of 10. More

by Stephanies1591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Ferreira
Feb 09, 2021 -

Lexus of North Miami responded

Thank you for taking the time to review us, Stephanie! We appreciate your business and are thrilled to hear that Carlos went the extra mile to assist you. Drive safely, and we hope to see you back at Lexus of North Miami down the road!

...
140
...