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Lexus of North Miami

North Miami, FL

4.5
2,358 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,358 reviews

August 02, 2015

Excellent experience Justin was friendly and very helpful throughout this long process. I left with the car I wanted and was very satisfied with the service I was given. I More

by Valeriamo28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Aug 03, 2015 -

Lexus of North Miami responded

Hello, Thank you for Choosing Lexus of North Miami for your new vehicle It was a pleasure having you here and thank you for the nice review Please stop by often... Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

August 02, 2015

Justin Addderly Salesman Extrodanaire! Besides Justin Adderlys obvious command of his job and his ability to expedite the sales process besides his solid working relationship with his othe More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly, Matthew Thorpe
Aug 03, 2015 -

Lexus of North Miami responded

Hello Chip, Very Nice, It is a good feeling to know that you had a great time here at Lexus of North Miami Please be sure to use the amenities, the Spa and fitness center If you ever need anything please let me know, I am here just about all the time Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

August 01, 2015

Service of perfection Justin adderly provides a wealth of knowledge and customer satisfaction because he combines his excellence with the warm welcome of feeling like your More

by Island2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly, Matthew Thorpe
Aug 03, 2015 -

Lexus of North Miami responded

Hello Island 2007, Thank You so much for the nice review, You are right, Justin is one of our Superstars... We appriciate your business and your kind words Please stop by often and say Hi Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

July 31, 2015

Amazing!!!! I went to a competitor last year and they took me for a ride. They gave me a horrible deal and made promises that they couldn't keep. I was over my mi More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Aug 03, 2015 -

Lexus of North Miami responded

Hello Dee, Thank You so much for the great review, It is great to know that you had a nice experience Please stop by often.. Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

July 31, 2015

Could not be happier!! This is my second time leasing a car here in Lexus of North Miami. My sales rep. made my whole leasing experience easy and pleasant. He will listen to More

by ch840212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez, Alberto Mesa
Aug 03, 2015 -

Lexus of North Miami responded

Hello Ch, Wow!, Thank you so much for the great review, We definatly appreciate it... I am glad that you were able to get a Crafted limited production IS250 There were only a few made and definatly an eyecatcher.... Thank You so much for choosing Lexus of North Miami and we hope to see you soon. Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

July 30, 2015

Enjoyable car dealer I was very happy with Justin adderly. He made the car buying experience very enjoyable. He went beyond helpful., and answered every question I had. More

by Eloveslexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Aug 03, 2015 -

Lexus of North Miami responded

Hello E, Thank You so much for choosing Lexus of North Miami Hope to see you here a lot, For a workout or just a cappucino Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

July 30, 2015

Jeff is the man Jeff worked hard to get me in my Lexus IS 350. He made sure the process was smooth. Lexus of North Miami was also fantastic -- the facility is gr More

by MiaLawyer86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brooks, Frank Diaz
Aug 03, 2015 -

Lexus of North Miami responded

Hello Thank You so much for choosing Lexus of North Miami It is a pleasure to be your Car Company Please stop by and have some coffee and visit the Spa Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

July 30, 2015

Great Staff, Great Facility Sera and Val were awesome. Very friendly and made my experience fun, easy and exciting. Thank you for putting me in the car that I have wanted for s More

by georgi345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri (insurance), Val McKenzie, Sera Bruno
Aug 03, 2015 -

Lexus of North Miami responded

Hello, Thank You Very Much for Choosing Lexus of North Miami and you are right Car buying should be Fun,Easy and exciting Please stop by anytime for more.... Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

Aug 03, 2015 -

Lexus of North Miami responded

Hello Georgi, Thank you so Much for Choosing our store... You are so right about Val & Sera, They are two of our best Thank You for recognizing them.. Please stop by often, we allways have coffee waiting Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

July 29, 2015

Amazing Experience!!! Top-Notch!! This is the second time I get a car with Justin and I have to say, hands-down, the best Lexus sales rep. He makes my car purchases the most easy and More

by Sandra L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt (Finance), Justin Adderly
Jul 30, 2015 -

Lexus of North Miami responded

Hello Sandra, Thank You so much for the kind words, We thank you for choosing Lexus of North Miami and hope too see you here often Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

July 28, 2015

The most amazing car experience of my life !!! Lexus of North Miami was amazing - I endured great hardship with other dealers - making a car purchase so difficult - almost two months - back and for More

by Judi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lori Murray
Jul 30, 2015 -

Lexus of North Miami responded

Hello Judi, Wow!, Thank you so much for the nice review... You are so right about Ms Murray, we are very fortunate to have her on our team. Please stop by often to say hi and share a cup of coffee... Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

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