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Lexus of North Miami

North Miami, FL

4.6
3,292 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,292 reviews

March 07, 2025

This is my 12th purchase from Lexus of North Miami, and that is the best indicator of my satisfaction. More

by AFURTH1
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for your continued loyalty to Lexus of North Miami! We're delighted to know that you've had such satisfying experiences with us. Looking forward to serving you again in the future!

March 05, 2025

My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!! More

by shaungrant33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amuah-Niamkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lexus of North Miami responded

Shaun, we're delighted to hear that Frank and the team at Lexus of North Miami made your experience amazing. Thank you for choosing us!

March 05, 2025

Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank yo More

by Zinach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lexus of North Miami responded

Zinach, we're delighted to hear that Andrew provided you with exceptional service at Lexus of North Miami. Thank you for recommending him and sharing your positive experience!

March 04, 2025

I was overcharged last service. Very expensive for the service and was dismissed when asked for discount More

by IMACULAM08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 07, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're sorry to hear about your experience at Lexus of North Miami and appreciate the opportunity to address it. Please reach out directly so we can discuss this further and work towards a resolution.

March 04, 2025

I regret purchasing a vehicle from Lexus North Miami. My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reinaldo Berroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Lexus of North Miami responded

Jordan, I'm truly sorry to hear about your disappointing experience with both our sales and service. We want our customers to feel completely satisfied throughout their time working with us, so it's concerning to learn that we fell short in these areas. I would appreciate the opportunity to discuss this further and work toward restoring your confidence in our team. Please reach out directly when you have a moment. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

March 03, 2025

I git the proposal and agree to the price when I came to pick up the car was a different number I have it all in text messages Absolutely wrong More

by ITAI33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

It's concerning to hear about the discrepancy in pricing you experienced. We strive for transparency and consistency, so this feedback is important to us. Please reach out directly so we can review your situation and work towards a resolution. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 02, 2025

It was quick and easy! Bobby was helpful and answered my questions. The total time was short. More

by ninamarieeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We are grateful to have earned your business, Nina. Thanks for taking the time to leave us a review! - Bobby and the Lexus of North Miami Team

March 02, 2025

I’ve been a repeat client of Erez, and I can confidently say that I’ll continue to be as long as he’s in the business. His attention to detail is unmatched, and his professionalism always shines through. I More

by Laura Vargas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

Laura, thank you for your continued trust in Erez and the team at Lexus of North Miami! We're delighted to hear about your positive experiences and look forward to serving you again.

March 02, 2025

Ease of transaction, explanation and faster reply on questions and beyond expectations. Convenience of location. More

by npmerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Ronald
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experience at Lexus of North Miami exceeded expectations with a smooth transaction and convenient location. Thank you for sharing this positive feedback!

March 01, 2025

Good understandable for everybody service and comfortable waiting zones. Good complimentary coffee, making experience even better. More

by ANYAECHINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Mar 03, 2025 -

Lexus of North Miami responded

Anya, we're delighted to hear you enjoyed the service and amenities at Lexus of North Miami. Thanks for sharing your experience with us!

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