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Lexus of North Miami

North Miami, FL

4.6
4,043 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,043 reviews

July 01, 2025

My car arrived via tow, at the dealershiip,and I was immediately called by my service advisor, Babak Ramani. The service on my car was handled professionally and expeditiously, and I picked my car up t More

by butlerhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

We're glad to hear that Babak and the team at Lexus of North Miami provided prompt and professional service for your vehicle. Thank you for sharing your experience with us!

June 30, 2025

Communication was very difficult, the service was super slow, they took much longer than expected and they repaired things that I didn't authorize because they weren't from the accident. Leah's attitude wa More

by babyhdez92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leah
Jul 02, 2025 -

Lexus of North Miami responded

I'm sorry to hear about your experience with our service. We strive for clear communication and efficient work, so it's concerning to learn we fell short this time. Please reach out if you'd like us to address any unresolved issues or discuss further. Thank you, Hannah Navarro - Collision Center Manager - 786-528-3794

June 30, 2025

Excellent service and Bob is great , coffee is delicious and receptionists are sweet . Very convenient location More

by laeisdorfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

We're delighted to hear you enjoyed the service and amenities at Lexus of North Miami. Bob and our team appreciate your kind words! Looking forward to seeing you again soon!

June 30, 2025

Harry is the best salesperson, I think this is my 4th car leaded with him. Excellent service More

by jaime11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

Jaime, thank you for your kind words about Harry and the team! We appreciate your business and we hope to see you again at Lexus of North Miami. Safe travels!

June 30, 2025

All three of the guys I delt with were on top of their game and perfect at their jobs. More

by mattmandl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
Jul 02, 2025 -

Lexus of North Miami responded

This review means a lot to us! Thank you for your confidence in the Lexus of North Miami team.

June 29, 2025

Excellent! The service was great. The work time completion was swift and smooth. Jonathan Vellon got me a key that works. Thank you More

by Marie R Bleus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon
Jul 02, 2025 -

Lexus of North Miami responded

Marie, we're happy to hear that Jonathan and the team at Lexus of North Miami provided you with excellent service. Thanks for sharing your experience!

June 29, 2025

The service was not extensive but it went well. Bobby, my service advisor , is always a pleasure to deal with. More

by CIB41
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Lexus of North Miami responded

We're glad to hear that your service experience went smoothly at Lexus of North Miami. It's great to know Bobby provided you with excellent assistance!

June 29, 2025

Perfect service, I appreciate it Exactly recommend your service Thank you so mush for everything See you next time More

by niyazkuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

Thank you for the kind words! We're elated to hear that you had a great experience with Lexus of North Miami. Looking forward to seeing you again soon!

June 29, 2025

It took 3 hours to chain the oil and rotate the wheels. Was really to much More

by keniaespinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

I'm very sorry to hear about the delays you encountered and want to thank you for your patience and understanding. This feedback will be shared with our team for future improvements, and I encourage you to reach out if you'd like to discuss these or any additional concerns further. Best, Ed Rubenfeld - Service Manager - 305-372-3747

June 29, 2025

We got the deal we asked for. It’s my 4 Lexus car and I happy for that and Cesar helped us to obrein the new lease More

by GLORIAROS5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

Here's to a sweet deal and a new ride! Enjoy your new lease, and thank you for choosing Lexus of North Miami once again!

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