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Lexus of North Miami - Service Center

North Miami, FL

4.5
948 Reviews

948 Reviews of Lexus of North Miami - Service Center

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March 24, 2025

Excellent service! People were really nice and made it super easy and quick! Thank you! More

by Mandys305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lexus of North Miami responded

Mandy, thank you for the great review. We look forward to seeing you again at Lexus of North Miami!

March 23, 2025

All the staff customer service skills was amazing. The environment is always clean and kid’s friendly. More

by charmainentyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for the wonderful feedback, Charmaine! We're delighted to hear that our team at Lexus of North Miami provided excellent customer service and a welcoming environment. We look forward to seeing you again soon!

March 23, 2025

Bobby who is my service manager is always helpful, courteous and respectful; I so appreciate always!! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in the Technology Department
Mar 24, 2025 -

Lexus of North Miami responded

Steven, we're delighted to hear that Bobby consistently provides you with excellent service at Lexus of North Miami. Your appreciation means a lot to us!

March 23, 2025

I purchased my Lexus in 2011 and have had nothing but excellent service. Bobby is one of the best, respectful service managers and always gives his honest and professional advice. And that's exactly why More

by MAXIE640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that Bobby and our team have consistently provided excellent service over the years. We look forward to assisting you with your next Lexus purchase soon!

March 23, 2025

Everything was excellent Valet service was great and the car service was beyond my expectations. The only complain I have that car wasn’t washed or vacuumed. This is my 3rd Lexus and it’s happened th More

by IVERBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet person who picked up and brought back my car. Don’t know the name
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about your recent visit to Lexus of North Miami. We're glad to hear that the valet and car service exceeded expectations, but we're sorry about the missed wash and vacuum this time around. We appreciate your loyalty as a returning customer and will work on ensuring it doesn't happen again in future visits!

March 23, 2025

great service overall. love it. ni issues at all. will highly recommend it to everyone More

by ALEGRIASBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! Safe travels!

March 23, 2025

I like going there for service, but sometimes the wait is extremely long. I have experience this even after making an appointment. More

by GBLESSALWAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're glad to hear that you enjoy visiting Lexus of North Miami, but we apologize for the long wait times you've experienced. We'll work on improving this aspect and appreciate your patience!

March 23, 2025

Excelente servicio. Rápido y profesional. Tengo muchas amistades y familia con Lexus comprados en diferentes dealers y hemos conversado sobre el servicio de cada uno y e More

by Jeidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
En esta ocasión mencionaré a los drivers del servicio de mantenimiento. Ellos vienen a traerte el vehículo de cortesía a la casa mientras llevan el tuyo a recibir el servicio  dealer. Ellos son Mauricio y El señor Martín. Muy queridos y friendly.
Mar 24, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia! Nos alegra saber que el servicio en Lexus of North Miami se destacó entre sus amistades y familia. Apreciamos mucho la recomendación al 100%. Estamos aquí para lo que necesite!

March 23, 2025

Great service, communication, timing. Everything was on time and very efficient. Manny thanks to all More

by grandwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick in service for my recall
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for reviewing Lexus of North Miami! It was so kind of you to share your experience.

March 23, 2025

Excellent service. The team communicated well. Receptionist was very helpful, friendly and professional. Vey positive experience More

by remjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that our team provided excellent service and communication. We appreciate your feedback and look forward to serving you again in the future!

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