Lexus of North Miami - Service Center

After a little backlog of getting into service station… Ronnie was terrific… attentive to my requests and service was superb. Loaner was great. All work was done. Your lucky to have Ronnie. Ronnie was terrific… attentive to my requests and service was superb. Loaner was great. All work was done. Your lucky to have Ronnie. More

My wait this time was a little longer, but I had changed appt time twice and they accommodated as best they could. The work was excellent and my service advisor communicated well and was thorough at explai appt time twice and they accommodated as best they could. The work was excellent and my service advisor communicated well and was thorough at explaining. A positive experience for sure. More

Outstanding service, led by Bobby’s personal care to the customer. I have been working with Bobby for over 8 years on different Lexus cars and he is very trustworthy and committed to providing great custom customer. I have been working with Bobby for over 8 years on different Lexus cars and he is very trustworthy and committed to providing great customer service. More

Very good service, easy to book and kind people, I like to go to Lexus of North Miami thanks to go to Lexus of North Miami thanks More

Everyone is so friendly, warm and kind. They’re highly knowledgeable and will answer all your questions and concerns. I highly recommend this dealership! They’re highly knowledgeable and will answer all your questions and concerns. I highly recommend this dealership! More

Took me without an appointment and fixed my problem quickly. Communicated with me throughout the process quickly. Communicated with me throughout the process More

I had to take the day off because there were no loaners available. This is inconvenient, as I live in Broward and work in Broward /Palm counties. available. This is inconvenient, as I live in Broward and work in Broward /Palm counties. More

Disregard for schedule and inappropriate use of customer time. Poor communication among staff. No responsibility taken for their own errors. time. Poor communication among staff. No responsibility taken for their own errors. More

Great Service there. Everything was on time and the car was in a perfect condition Everything was on time and the car was in a perfect condition More

My service advisor Johnathan was very professional and informative. I had no issues with him. I did have an issue with the female cashier that did not acknowledge me. She walked away from the window and w informative. I had no issues with him. I did have an issue with the female cashier that did not acknowledge me. She walked away from the window and walked to the table. The male cashier helped me. Shortly after I was being helped by the male cashier, a male customer walked up to the window and the female cashier quickly went to her window to help him. Her actions were very unprofessional. She is a young lady, white female with dark colored hair. More