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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,770 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,770 reviews

January 08, 2021

Great service ! Looking forward to deal with you again. The car is wonderful! Thank you so much! We see you again for the next de atl! More

by FEELGOODUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Jan 08, 2021 -

Lexus of Pembroke Pines responded

Thank you for shopping at Lexus of Pembroke Pines and for sharing your feedback. Our team is looking forward to working with you in the future as well!

January 08, 2021

Mr. Lantigua was very helpful, professional, and very thorough in the sales process. I love my Lexus RX350 and plans to refer others to purchase a vehicle from this location. More

by CHANNALE1376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Lexus of Pembroke Pines responded

Thank you for shopping at Lexus of Pembroke Pines. We're thrilled to hear that our team helped you into a Lexus RX 350 and that the process went so smoothly. On behalf of all of us, safe travels!

January 08, 2021

Very disappointed that the service guy John told me he can’t help me in getting my car to me I have to go on a list very cold and unfriendly not offering any other options telling me about his staffing a More

by Leucar83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

I am sorry that you had such a disappointing experience. We strive to deliver seamless and communicative service, and it is concerning to hear that this was not better reflected in your time working with us. I understand your frustration here and would appreciate the opportunity to speak with you to see if I can help straighten this out. I will not be able to gather your contact information from this review, so please give me a call at your convenience. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

January 08, 2021

My advisor Carlos Perez has always been very kind and honest with me. He has always kept me in the loop with my car’s progress. No surprises. More

by aapaseiro2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Jan 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business. We're glad to hear that Carlos continues to impress you by providing great service!

January 08, 2021

Amazing working with Michele Alter and her assistant Daniel! Just trust them and enjoy getting the car from Michele Alter she always goes the way extra mile ! More

by DAMIRYSSUAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for putting your trust in our team here at Lexus of Pembroke Pines! We appreciate your wonderful feedback about Michele and Daniel, and are thrilled that they gave you a five-star experience. Safe travels in your new vehicle!

January 08, 2021

Personal who attend me are very professional (Zoe & Rodney), service was performed as expected. May be I haven't realistic expectantion on timing, but in may opinion the repair took more time than expe More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe & Rodney
Jan 08, 2021 -

Lexus of Pembroke Pines responded

Hi Luis - We appreciate your patience throughout this process as well as your kind feedback about Zoe and Rodney. Thank you for trusting your vehicle with Lexus of Pembroke Pines! We hope to deliver a five-star experience next time.

January 08, 2021

Great customer service, courteous , knowledgeable employees, they get the job done on the timeframe that they promise , nice waiting room , what else can you ask for? More

by RUTHIREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Lexus of Pembroke Pines responded

We couldn't ask for a better review than this! Thank you for taking a moment to share your experience so that others can see what it's like to be a guest here at Lexus of Pembroke Pines. We hope to see you back for your next service visit!

January 08, 2021

I have taken several cars for service at Lexus of Pembroke Pines and I have always come out of the experience with a very positive results. More

by EMILIOJFLORIDA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Lexus of Pembroke Pines responded

It's great to hear you were satisfied with our service team's work, Emilio. Thanks for your feedback, and everyone at Lexus of Pembroke Pines appreciates your business!

January 08, 2021

Muy satisfecho con la compra del lexus gx 460 satisfecho con el vendedor muy sayisfecho con la finansista muy amables i con todo el servisio More

by MNORIEGA
Recommend Dealer
Yes
Employees Worked With
Alan Mehta
Jan 08, 2021 -

Lexus of Pembroke Pines responded

Felicidades por su nuevo Lexus GX 460! Nos da mucho gusto oír que tuvo una buena experiencia de compra trabajando con nuestro equipo. Apreciamos su apoyo y esperamos volver a verle en Lexus of Pembroke Pines!

January 08, 2021

I came in being by a friend who has been a long time Client of Lexus I still had 3 month left on the lease of my Genesis G80 You took my car and made it possible for me to terminate my lease with Gen More

by Annette Zamora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Lexus of Pembroke Pines responded

Annette - Congratulations on your Lexus NX 300! We are honored that you came to Lexus of Pembroke Pines to upgrade your ride and are so glad to hear that Rafael could assist with your purchase. Thank you so much for writing us a great review!

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