Lexus of Pembroke Pines

Amazing service. Everybody is always very accommodating and courteous. I keep coming back to this dealership because of the service. I believe this is my 6th or 7t Everybody is always very accommodating and courteous. I keep coming back to this dealership because of the service. I believe this is my 6th or 7th car purchased at Lexus of Pembroke Pines. I wanted to change my lease to purchase, and the process was incredibly easy and smooth. Thank you!!!! More

I found everyone etremly nice, Art was very good in the paper work BUT I found it very ofensise to give me ai chip that I had to go home after all was done to read which had the details of our deal which t paper work BUT I found it very ofensise to give me ai chip that I had to go home after all was done to read which had the details of our deal which to the consumer is the most important and not all stuff I had to sign at his desk , More

Rafa was outstanding in helping us purchase our two cars. His service was excellent, with quick responses and attentive listening to our needs. He demonstrated a great understanding of our requests and worke His service was excellent, with quick responses and attentive listening to our needs. He demonstrated a great understanding of our requests and worked efficiently to meet them. Rafa's professional approach made the car-buying experience smooth and satisfying. We highly recommend him to anyone looking for a knowledgeable and customer-focused car salesperson. More

This dealer has great customer service and very professional staff. Aaron Johnson was our sale rep and he did an amazing job. He took the time to show us different vehicles until we found the perfe professional staff. Aaron Johnson was our sale rep and he did an amazing job. He took the time to show us different vehicles until we found the perfect one. Although I went back and forth in regards to which vehicle I wanted, he was extremely patience and kind. He listened to us and explain all the features of the vehicles. He was extremely knowledge and informative. The negotiation process was great, they were willing and open to work with us. The dealer is very nice and everybody is very kind and willing to help. Aaron make sure the vehicle was clean and perfect when we got our keys. He took the time to explain how to connect my phone to the vehicle and make sure everything was go to go for me to drive hope. I recommend Lexus of Pembroke Pines 100% . Thank you Aaron for taking great care of us! More

very good attention and excellent treatment and especially the financier Hotniel for his great professionalism especially the financier Hotniel for his great professionalism More

Darren was fantastic! Could not ask for anyone better. I love my car! Thank you! Could not ask for anyone better. I love my car! Thank you! More

Excellent business transaction. Andres was extremely helpful throughout the entire process. No pressure tactics. GRACIAS ANDRES Andres was extremely helpful throughout the entire process. No pressure tactics. GRACIAS ANDRES More

Jorge is awesome! This was my first Lexus purchase and it was not stressful at all. He is very knowledgeable about the cars, the packages and the models. He is very f This was my first Lexus purchase and it was not stressful at all. He is very knowledgeable about the cars, the packages and the models. He is very friendly, personable and NOT PUSHY! I highly recommend him. More

Horrible experience waited over 3 1/2 hours rude service advisor… I informed him I had an appointment at 3:30. He said you better reschedule it… He also informed me this is your last oil change and I told h advisor… I informed him I had an appointment at 3:30. He said you better reschedule it… He also informed me this is your last oil change and I told him I was informed I had 2 before I came he says well you’re wrong… Experience was not pleasant and awkward and very unfriendly… Waited over 3 1/2 hours for an oil change. More

Best customer service Michelle is always there for me this is my third car with her very happy this is my third car with her very happy More