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Lexus of Pembroke Pines
Pembroke Pines, FL
16,798 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,799 reviews
July 19, 2023
Anyone looking for a vehicle should contact Lorena. She took a difficult situation and turned it into to a win for me. She took a difficult situation and turned it into to a win for me. More
by Robfaber
Employees Worked With
July 19, 2023
I was very please with this Dealership. The buying process was a smooth and fast one. The experience was beyond my expectations. I am proud to now be part of the Lexus family. The buying process was a smooth and fast one. The experience was beyond my expectations. I am proud to now be part of the Lexus family. More
by QUEENLEANE
Verified CustomerJuly 19, 2023
Very courteous and friendly. I did not feel rushed, anxious or pressured.. such a relaxed process I did not feel rushed, anxious or pressured.. such a relaxed process More
by mgill64
July 19, 2023
I have the experience of dealing with your staff who acts in a professional manner. Jeffrey Hernandez communicates throughout the service period and update me. I find him to be a polite and caring person. in a professional manner. Jeffrey Hernandez communicates throughout the service period and update me. I find him to be a polite and caring person. More
by ESSIE1961
Employees Worked With
Jeffrey Hernandez
July 19, 2023
Melissa is the best! ! Always there to take care of my service needs. Lexus of Pembroke Pines is awesome!!! 3 cars later, still the same level of service and excellenc ! Always there to take care of my service needs. Lexus of Pembroke Pines is awesome!!! 3 cars later, still the same level of service and excellence. Keeps me coming back. More
by ZULY0014
Employees Worked With
melissa ho 5 stars!!!!
July 19, 2023
I had the most amazing purchasing experience with Lorena. She took a genuine stance in ensuring that I was completely happy with my purchase. This is the second vehicle within a year that I’ve purchased with She took a genuine stance in ensuring that I was completely happy with my purchase. This is the second vehicle within a year that I’ve purchased with Lorena. She is officially my go to sales expert and keeps her customers wanting to come back again for and exceptional experience. Kudos to you Lorena. Please keep up the amazing work. More
by Justin H
Employees Worked With
July 19, 2023
Fantastic customer service! After a negative experience with a different dealer, I ended up at Lexus Pembroke Pines. From the first online interaction to the in person experienc After a negative experience with a different dealer, I ended up at Lexus Pembroke Pines. From the first online interaction to the in person experience, they were wonderful! More
by YELADOT18
July 19, 2023
the guys are always nice. the wait time is moderate. the most important is that they do a good job with the car, it shows no technical issues in between the services. the wait time is moderate. the most important is that they do a good job with the car, it shows no technical issues in between the services. More
by allenmur16
Employees Worked With
July 18, 2023
Andres was helpful, informative and did not rush us. The car we wanted ended up selling before we could make a decision. He was able to locate the exact car within 24 hours. I know this can’t always hap The car we wanted ended up selling before we could make a decision. He was able to locate the exact car within 24 hours. I know this can’t always happen but he really went above and beyond. More
by Roxana
