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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
2,831 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,831 reviews

October 18, 2021

Everyone is very nice and helpful and communicates as well as gets you in and out in a timely manner with quality work More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Lexus of Sacramento responded

Tricia, Thank you for taking the time to share your thoughts on working with Tracey and our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 18, 2021

I've always been treated with the utmost courtesy and consideration at this Lexus dealer. More

by BEVERLY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Lexus of Sacramento responded

We're honored that our courteous care has earned your loyalty, Beverly! It's truly a pleasure to assist you with all of your service needs at Lexus of Sacramento, and we look forward to seeing you again soon!

Helpful
October 17, 2021

Same excellent service from Nick CruzMajor service is Same excellent service from Nick Cruz Major service is done properly with 4 new tires. More

by TomSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2021 -

Lexus of Sacramento responded

Nick is one of our best! Thanks for supporting Lexus of Sacramento!

Helpful
October 17, 2021

Best car buying experience we’ve had to date. Friendly, they listened and were over the top helpful! More

by CSHANDREW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2021 -

Lexus of Sacramento responded

We are always happy to help you out! Thanks for supporting Lexus of Sacramento and congrats on your new car!

Helpful
October 16, 2021

So far they’ve done everything necessary to maintain my vehicle. No questions asked whenever I’ve needed assistance. More

by CHICONAVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 16, 2021

Although under construction dealership is still very clean. And everybody that works there including Tracey catch are really professional and helpful. More

by MR.PRENTISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Lexus of Sacramento responded

It's great to hear that Tracey and our team provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 15, 2021

They checked on my brakes just because I wanted to double check! Great customer service More

by SHABANA.ASAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
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Oct 18, 2021 -

Lexus of Sacramento responded

Thank you for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 15, 2021

Service department is very professional and efficient. Loaner car was provided efficiently and was very clean. More

by SDBUCK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Lexus of Sacramento responded

We appreciate your business and our team looks forward to serving you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 15, 2021

Has taken a little bit longer but good finished with a very clean car (my car was washed after done. Great job! More

by donaldngo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, Donald, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 14, 2021

Very professional people. I’m very happy with the help that I got from them More

by PATFLORES916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Lexus of Sacramento responded

Pat, Here at Lexus of Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jerod, and it was a pleasure having you at the dealership. We appreciate your review! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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