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Lexus of Sacramento - Service Center
Sacramento, CA
1,760 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,760 Reviews of Lexus of Sacramento - Service Center
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May 10, 2024
The first services for my new vehicle were reasonable . I came in for the 15 k service which was way too expensive and did not include an oil change . All the items I was charged for are included for free I came in for the 15 k service which was way too expensive and did not include an oil change . All the items I was charged for are included for free when I go to Big O for an oil change .. sorry to say I paid it due to my time constraints however I will not be back unless it’s warranty work More
by dcoleman4566
Verified CustomerEmployees Worked With
Helpful May 09, 2024
Courteous staff and clean surroundings . They greeted me with a smile and gave me a clean loaner . They greeted me with a smile and gave me a clean loaner . More
by saljentera
Employees Worked With
May 09, 2024
My service advisor was great! Very knowledgeable and helpful! Gus was efficient and professional and thorough! Very knowledgeable and helpful! Gus was efficient and professional and thorough! More
by SLUDEMAN
Employees Worked With
May 09, 2024
Very knowledgeable and did amazing work it was quick and fast. Thank you so much!! fast. Thank you so much!! More
by Kevin
Employees Worked With
May 09, 2024
They informed me of something that needed to be addressed and gave me a really good price and explanation why we needed to do it sooner than later. and gave me a really good price and explanation why we needed to do it sooner than later. More
by altonferguson59@yahoo.com
May 09, 2024
Nick Cruz has ALWAYS provided exceptional service, is very communicative about the process and he does it with a smile. He is the reason why we have been coming for 11 years! very communicative about the process and he does it with a smile. He is the reason why we have been coming for 11 years! More
by arianahenderson
Employees Worked With
May 09, 2024
Great service and very knowledgeable. IAlways do a great job for me And my car is still going with 140,000+ miles! IAlways do a great job for me And my car is still going with 140,000+ miles! More
by ELAINE S.
Employees Worked With
May 08, 2024
Best place for advice and excellent customer service. They never try to sell you things you don't need. The waiting room is a good environment to work while you wait for your car. They never try to sell you things you don't need. The waiting room is a good environment to work while you wait for your car. More
by Nandi
Employees Worked With
May 08, 2024
This was first time at Lexus Sacramento dealer for service, they promised the time I made, after the service everything is smooth, I will go there for the next time. service, they promised the time I made, after the service everything is smooth, I will go there for the next time. More
by goodpoker33
Employees Worked With
May 08, 2024
I absolutely prefer this dealership out of all Lexus locations. My service provider. 10 stars, super professional, and personal, felt like I was talking with an old friend. He also went above and beyon locations. My service provider. 10 stars, super professional, and personal, felt like I was talking with an old friend. He also went above and beyond by keeping me updated on the progress of my service. Hands down the best experience. More
by sonjapaulgrotke
Employees Worked With
