Lexus of Wichita

I highly recommend Walser Auto Campus, Wichita, KS! I had a fantastic experience with Vy. I knew exactly what I wanted when I came to the lot, and that was immediately respected. I never felt pressur I had a fantastic experience with Vy. I knew exactly what I wanted when I came to the lot, and that was immediately respected. I never felt pressured to consider something different or steered toward something I didn’t want. Jennifer assisted with my test drive making sure she answered any questions I had. Vy made sure I was aware of any additional options available without ever making me feel pressured, even taking some time to do numbers together, ensuring comfortable payments. Any time I brought up a concern, they never questioned or dismissed it. Instead, they took the time to check everything out and make sure I was completely satisfied. I really appreciated how customer-focused and attentive they were throughout the entire process. The experience was straightforward, professional, and genuinely enjoyable. I truly felt like Vy and Walser cared about making sure I was comfortable and happy with my purchase, and that made all the difference. Thank you, Vy & Walser, for such a great experience! More

We've known James for many years now and he's always been great. He approaches his job with good motives, morals and intentions. Never once did we feel like he's trying to cheat us like some of the other ser great. He approaches his job with good motives, morals and intentions. Never once did we feel like he's trying to cheat us like some of the other service shops in town. There have been many Service Managers AND General Managers at this facility come and go, but we can always count on James to be there. Loyalty is almost unheard of in today's world and James has proven loyalty to his employer. Thank you for everything you do James. God bless you. More

Easy to work with and got out of there with a new truck. Very happy with everything. Very happy with everything. More

Service department was very timely, friendly and professional. Appt went smoothly and quickly. Very much appreciated. professional. Appt went smoothly and quickly. Very much appreciated. More

From purchase to service over the years, I’ve always been quite satisfied with the professionalism of this dealership. quite satisfied with the professionalism of this dealership. More

I missed my last complimentary service, which was due at either 20,000 miles or two years, and I was a little over the two-year timeframe. However, with the help of the service department, especially the se either 20,000 miles or two years, and I was a little over the two-year timeframe. However, with the help of the service department, especially the service manager, I was able to receive the complimentary service anyway. That’s great customer service! Thank you very much for your help and support. I really appreciate it! More

Vanessa was with me every step of the way. Very supportive! She answered all my questions, very communicative, and was very available. Also very knowledgeable about the vehicles. Very supportive! She answered all my questions, very communicative, and was very available. Also very knowledgeable about the vehicles. More

Service was great. Fast in and out. No extra costs added to final bill. Will be back in 10k miles. Thanks. Fast in and out. No extra costs added to final bill. Will be back in 10k miles. Thanks. More

Very disappointed in Lexus. The RX was redesigned in 2023 with a flaw that pulls dust into cabin. The dealership sold me this model even though they knew about the problem and k The RX was redesigned in 2023 with a flaw that pulls dust into cabin. The dealership sold me this model even though they knew about the problem and knew I drive 1.5 miles in a gravel road. Such a violation of my trust in them. More

Ben did a great job of working with us to make our purchase happen. He was patient, explained things well, and didn’t pressure us into a decision. It was a great experience. purchase happen. He was patient, explained things well, and didn’t pressure us into a decision. It was a great experience. More