Lexus of Wichita

Rosalie worked hard to find us the perfect car, and she did it! We couldn’t be happier. Everyone at Lexus of Wichita is so friendly and helpful. This is our 3rd Lexus and I know there will be more. did it! We couldn’t be happier. Everyone at Lexus of Wichita is so friendly and helpful. This is our 3rd Lexus and I know there will be more. More

Angela was wonderful to work with. Very friendly and easy to get into contact with. Very friendly and easy to get into contact with. More

Unfortunately Travelers Insurance Company was very difficult to deal with in getting my Lexus repaired and it took 6 weeks to get their approval on all items to be repaired or replaced. Angela Pacheco difficult to deal with in getting my Lexus repaired and it took 6 weeks to get their approval on all items to be repaired or replaced. Angela Pacheco was the best advocate I could have asked to monitor and resolve all the issues. She had help from the Service Manager, but it was Angela who hung in there and dealt with such a difficult and uncooperative insurance adjuster. I wanted Lexus to repair the vehicle because I knew the car would be repaired correctly and I could be confident in driving it once it was returned. Thanks Walser Lexus and most especially Angela Pacheco. Sandra Broadstreet More

This most recent visit was the most efficient one I’ve had. I was in and out in no time even thought they were busy. had. I was in and out in no time even thought they were busy. More

James Gallardo was great to work with as usual. Always informative and helpful on what needs to be done or not. Always informative and helpful on what needs to be done or not. More

Extremely helpful in finding our needs and educating my wife and me about all the features of the new NXR350H wife and me about all the features of the new NXR350H More

Vy is very responsive and knowledgeable. I think he’s the best. I would highly recommend him. I think he’s the best. I would highly recommend him. More

I brought car in for 58,000 check. They changed oil & rotated tires. My tires were around 28 psi but I thought when they rotated they would put air to required 32/33 psi which is on do They changed oil & rotated tires. My tires were around 28 psi but I thought when they rotated they would put air to required 32/33 psi which is on door. Picked up car & no change in tire pressure…same 28. Also they never removed sticker on dash saying next appt 58,000. Called about it & she said they r ok if light is not on. I feel as though they should have added some air…did they even rotate? Don’t trust Walser & have heard it repeatedly from friends who have Lexus & Mercedes also. More

My entire experience with Lexus of Wichita was fantastic. Hayden and Angela made everything seamless and convenient. Hayden and Angela made everything seamless and convenient. More

The service advisors, especially my point man, Mr James Gallardo, ALWAYS go ABOVE AND BEYOND for me whenever I take my vehicle in for service! Mr James is HONEST AND STRAIGHTFORWARD with the services I nee Gallardo, ALWAYS go ABOVE AND BEYOND for me whenever I take my vehicle in for service! Mr James is HONEST AND STRAIGHTFORWARD with the services I need presently and the services which can be performed at a later time. My family and I am treated like VIPs upon arrival with a loaner vehicle ready to go and my kids are handed complimentary snacks and water! I am VERY GRATEFUL there is a Lexus dealership in Wichita that is on par with big city Lexus dealerships in terms of technician work ethic and service advisor customer service! A BIG THANK YOU to Mr James Gallardo and the technicians who have worked on my vehicle…let’s get my Lexus to the 1 million mile club!! More