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Liberty Subaru
Emerson, NJ
5,963 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy.
At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction!
That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience.
With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,963 reviews
January 24, 2025
I am very disappointed with this dealership and especially with Dan Cohen (Subaru’s Manager) for not answering my calls or calling me back after several attempts! Let me start from the beginning. especially with Dan Cohen (Subaru’s Manager) for not answering my calls or calling me back after several attempts! Let me start from the beginning. This was my third Subaru purchase and my second from this dealership. My first was a purchase with this dealership, and the second was a lease, which is my current vehicle. I had leased a 2022 Accent for three years and purchased a maintenance plan. I assumed the maintenance was for the entire lease but was shocked to find out that it was only for twenty four months. My fault for not checking the fine print and their shadiness for not mentioning it as I would have changed it to be for the entire lease. It started with my brakes vibrating, which was why I brought my vehicle in for service in the first place. They said they had extended the coverage for this but never sent out a recall. Not sure why Subaru wouldn’t do a recall for vibrating brakes as that seems to be something to be of concern. It scared the crap out of me when it first happened. When I received my service report it listed my vibrating brakes as if I reported it as squeaking, but that was far from the truth. Not sure why they would lie about something like this unless they prefer not to report this issue to keep their numbers down. I paid $533 for the twenty four month coverage, which I found out was grossly overpriced. The twenty four months should have been for four services which equate to $133 each. I would expect to save money when purchasing a maintenance plan and not overpay. I only performed two services in the first twenty four months as I didn’t put that many miles on the vehicle. Thankfully they did do my oil change which was my third service call even though my maintenance expired, so I ended up paying $533 for three services which are still overpriced. They only charge $75 for an oil change and for four of them it should have only cost $300 (not $533 so I overpaid $233 for the plan). In addition, the service report showed that my engine and air conditioning filters were yellow (green for good, yellow for warning and black for bad). I called the service department and complained about this, which they said that the advisor should have told me about these filter warnings. But I assume since this was my last FREE service they chose not to (to save money since my next service will be at my expense) as I surely would have wanted them changed. I like Subaru and will most likely purchase another one down the road, but it surely won’t be from this dealership. You live and learn from your mistakes, and I surely will learn from this and hopefully others will learn from it as well. More
by EdBorg
Employees Worked With
January 23, 2025
Liberty was Super Helpful and John made the process so easy and fun for my daughter. He was a great salesperson and an awesome guy! Fair price, no hassles and everyone at the dealership was great. easy and fun for my daughter. He was a great salesperson and an awesome guy! Fair price, no hassles and everyone at the dealership was great. More
by jshaitelman
January 18, 2025
Great sales consultant. No complains. I just bought my second vehicle from him. Thank you! No complains. I just bought my second vehicle from him. Thank you! More
by Erik
Employees Worked With
January 17, 2025
Very fair price, no hassles, no pressure and easy to work with. John Clarke was the salesperson I dealt with here and he was very accommodating. A+ from me. with. John Clarke was the salesperson I dealt with here and he was very accommodating. A+ from me. More
by DB
Employees Worked With
January 17, 2025
John Clarke helped us to choose a car and complete the whole process of buying a new car. Because of him, it was a painless and easy experience. whole process of buying a new car. Because of him, it was a painless and easy experience. More
by EJ S
Employees Worked With
January 16, 2025
Jeff Miletta is a great person. This is my 5th Subaru purchase from Jeff and everything was done with profession and understanding to my needs. Jeff treat you like a very good frien This is my 5th Subaru purchase from Jeff and everything was done with profession and understanding to my needs. Jeff treat you like a very good friend and is so knowledgeable about his product. Doing business with Jeff is like be part of the Liberty Subaru family. Been going to Liberty Subaru for purchasing cars and service over 23 years and never had a problem. Hats oof to the Liberty Subaru Family a great dealership. Also a shout out to Ryan Alexander for making the purchase easy for explaining all the detail. More
by Bailey20$$
January 13, 2025
Just purchased our second Subaru from Liberty which was based on our first purchase 15 years ago. From sales to service, this is a completely professional and no high pressure experience. Highly recomme based on our first purchase 15 years ago. From sales to service, this is a completely professional and no high pressure experience. Highly recommend to anyone who wants to buy a good car without dreading the experience. More
by debperk59
January 05, 2025
Jeff was very attentive and accommodating. Glad we bought from him. Would definitely recommend him and Liberty! Glad we bought from him. Would definitely recommend him and Liberty! More
by Andrew
January 05, 2025
Liberty Subaru was recommended and they lived up to all my expectations. Both the sales department where I worked with Alexander Bedoya the car prep with Aiden and the business manager Tom Portee were fai my expectations. Both the sales department where I worked with Alexander Bedoya the car prep with Aiden and the business manager Tom Portee were fair, friendly, thorough and patient. There was no "hard sell". I have purchased many cars on my own and this was best experience I've had to date. I wouldn't hesitate to return....which is the first and only time I have written that about a car dealership. More
by mfrankiel
January 04, 2025
Dan Rovelli is a “ ROCKSTAR “ he is an absolutely brilliant and amazing sales consultant!!!!! Liberty Subaru has the most incredible team I have ever felt with in over 40 years of buying vehicles!!!! brilliant and amazing sales consultant!!!!! Liberty Subaru has the most incredible team I have ever felt with in over 40 years of buying vehicles!!!! From Dan Meola “ Sales Manager “ to Sareen “ Service Manager” they are all the best of the best !!!! PERIOD 10 Stars is what I give them ALL !!!! Jules Mesa More
by Jlm16vlv
Employees Worked With
Other Employees :
Sareen
