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Liberty Subaru

Emerson, NJ

4.9
5,992 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy. At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction! That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience. With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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55 Kinderkamack Rd

Emerson, NJ

07630

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Showing 5,992 reviews

September 04, 2021

We were treated like family by John. He was generous with his time and so knowledgeable. He was helpful and never pushy. He did everything he could to get us in the car that was right for us. We came home wi More

by Adrienne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Liberty Subaru responded

Thank you for your feedback, Adrienne! John has been a valuable member of our team for several years now, and we're lucky to have him! We're glad to hear that he helped you find the Subaru that is just right for you...enjoy it!

September 04, 2021

Brian was real cool to work with. Made things super easy. He was super fast and super detailed. I appreciate his honesty and his problem solving to find me a car when I needed one. More

by DrewC23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Goon
Oct 01, 2021 -

Liberty Subaru responded

We are so happy to hear Brian was able to assist you, and hope that you are enjoying your new car! Thanks for the positive review, we are here if you have any questions!

September 03, 2021

We’ve been using liberty Subaru for over 20 years ..we just leased a new forester and once again the service, sales dept . And accounting dept. Were professional knowledgeable, and made process seemless . More

by Finneganmb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Osterlof
Oct 01, 2021 -

Liberty Subaru responded

Thank you for being such a loyal customer, and trusting Liberty for your automotive needs! We hope you are enjoying your new Forester, and we are here for you if you have any questions. Until next time!

September 03, 2021

I love my car. This was a special order and Tom assisted me throughout the process. The only negative was it took more than 60 days to receive my car. More

by Peanutgang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Quinn
Jan 01, 2022 -

Liberty Subaru responded

Hi, Penutgang...thank you for telling us about your experience. We can sympathize with the frustration of having to wait for your new Subaru...who knew that microchips were EVERYWHERE? We hope that your new Subaru was worth the wait, and you're enjoying it!

September 02, 2021

Joey was very friendly and professional. He helped me find the car I wanted at a great price. I Highly recommend Joey and Liberty Subaru. More

by Jets9
Recommend Dealer
Yes
Employees Worked With
Joe Demiglio
Jan 01, 2022 -

Liberty Subaru responded

Hello, Jets9! Thank you for taking the time to tell us about your experience! We're happy to her that Joey helped you find a car that you love...enjoy your new Subaru!

September 02, 2021

Liberty Subaru is a great dealership for Sales, Service, Parts, Customer Service and everyone who works there are always so helpful & professionals. I always highly recommend this dealership, many family me More

by LZC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Osterlof, Chris Armeli, Tom Quinn, Edgar Gonzalez
Jan 01, 2022 -

Liberty Subaru responded

Hello, LZC, and thank you for your feedback! You're exactly what we shoot for...not just a quick sale and move on, but a long term relationship!

September 02, 2021

Jeremy was very careful to explain features as well as patient during test drive. I had not driven in many years and was not at all familiar with new technology. Thanks Jeremy-great job. More

by floresir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Liberty Subaru responded

Hello, floresir! Glad to have you back on the road! You'll find that your new Subaru has all the safety features you'll need. If there's anything that you'd like a refresher on, please join us for one of our monthly New Owner Clinics!

September 01, 2021

Liberty Subaru is excellent. The entire team demonstrated professionalism and were courteous and I highly recommend buying your vehicle from them. Personally, I bought a Subaru Crosstrek and m More

by carla320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nilsson Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Liberty Subaru responded

Thank you for your feedback, Carla...Nilsson is a true gentleman and we're lucky to have him as part of our team! We're glad to hear that the experience of buying your Crosstrek was a positive one!

September 01, 2021

Anthony was a pleasure to work with. He was very knowledgeable and responsive to questions. This was the first car I purchased and he helped make the process very easy. More

by JK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Liberty Subaru responded

Hello, JK...thank you for taking the time to provide feedback on your first car buying experience! We're glad to hear that Anthony made this process painless for you...buying a car should be exciting, not stressful!

September 01, 2021

Great buying experience at Liberty Subaru. Jeff was very helpful, knowledgeable, patient, and went out of his way to make sure we got the car when we wanted. Thank you! More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miletta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wangerin
Jan 01, 2022 -

Liberty Subaru responded

Thank you for your feedback, MB! Jeff has been a member of our team for a long time, and always does a great job for his customers! We're glad to know that your experience was no exception!

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