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Liberty Subaru

Emerson, NJ

4.9
5,968 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy. At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction! That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience. With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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55 Kinderkamack Rd

Emerson, NJ

07630

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Showing 5,968 reviews

November 24, 2018

Great experience! This is the third car we have gotten from Liberty, We specifically asked for Alex since we've dealt with him in the past. He once again was terrific More

by MaryAnneB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Welch
Nov 27, 2018 -

Liberty Subaru responded

Thank you for your customer loyalty, we appreciate it! We are so pleased to hear that once again Alex provided you with a terrific experience! We hope you are enjoying your new Outback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 23, 2018

Would recommend Everyone at Liberty Subaru was great to work with. They helped me get a great car at a great price, while meeting some great people. More

by reejam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Finkel
Nov 27, 2018 -

Liberty Subaru responded

It's wonderful to hear that you received great service and a great car from our team here during your recent visit, your satisfaction is our top priority! Thank you for your recommendation! Please don't hesitate to reach out if there's anything additional we can do for you. Have a good day.

November 23, 2018

Give Me Liberty Jeremy Vasquez,Rob Bontemps, and Dan Cohen are first rate. The first quote is the best deal. Do yourself a favor. You deserve Liberty Subaru. More

by Two Gentleman of Verona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Liberty Subaru responded

Thank you so much for your feedback, it means a lot to us! We are so happy to hear that you had a positive experience with Jeremy, Rob and Dan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2018

Love Subaru I keep going back to this dealership. Even though this is my third Subaru, the staff walk you through all the nuances of the car that your about to p More

by kate71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Welch
Nov 27, 2018 -

Liberty Subaru responded

We are so happy to hear that you had another positive experience here at Liberty Subaru and that our team was able to answer all of your questions! Our team strives to provide 100% satisfaction and are pleased that this was the case during your visit! We hope you are enjoying your third Subaru from us! If you have any further questions, please give us a call. We're always happy to help! Have a wonderful day.

November 21, 2018

Hassle free car shopping Quick trip, no hassling, good experience, would recommend to a friend and will continue to utilize the dealership. They gave me the price I wanted More

by Gcolucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Liberty Subaru responded

We are pleased to hear that you had a hassle free car buying experience! Your satisfaction is our top priority and we are glad that you left satisfied! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 21, 2018

Subaru’s are great again Brian provides me with an exceptional experience in the procedure and purchase of my new Forester. It was a very smooth and informative process. The m More

by First Forester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Goon
Nov 23, 2018 -

Liberty Subaru responded

We are so happy to hear that Brian provided you with an exceptional and informative experience buying your car! It's experiences like yours that really keep us motivated! Your rating means so much to us and we're so happy to have earned it. If you have any further questions, please give us a call. We're always happy to help! Thank you again for taking the time to let the world know about your positive experience and we look forward to your next visit. Have a great day!

November 20, 2018

Excellent service Came on Saturday with apparently bad hub bearing, even though it was Saturday 1pm Bryan made sure that it was replaced quickly and by the warranty, ca More

by aperegudin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Vignali
Nov 21, 2018 -

Liberty Subaru responded

Thank you for taking the time to leave us your feedback! We are pleased to hear that you received excellent service during your recent visit! Your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help! We look forward to the next time we see you! Have a wonderful day.

November 19, 2018

My first Subaru! I did a lot of research to select this vehicle. As it was my first time buying a car from a dealership I was worried about getting a good deal. Antho More

by traciann72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Cirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Liberty Subaru responded

Traci, thank you so much for taking the time to leave us your review, it means a lot to us. We are so happy to hear that Anthony provided you with a pressure-free and helpful experience buying your first Subaru! It's wonderful that Anthony made the process smooth and painless, your satisfaction is our top priority. However, we are disappointed to hear that you felt alone in your quest for service when Anthony was unavailable. Our intention was not to make you feel alone when you had a quick question, we value all of our customers and want to help! Please give us a call at 201-261-0900, we would like to improve your experience! Thank you again for taking the time to leave us this review, feedback from our customers is the best way for us to know how we can improve! We hope you are enjoying your first Subaru! Please reach out if there is anything further we can do for you, we are more than happy to help. Have a wonderful day!

November 17, 2018

Great customer service John was great. He showed us plenty of options. He was very friendly and helpful. I will recommend him and Liberty Subaru to my friends. More

by Lucjan81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Liberty Subaru responded

Thank you so much for taking the time to leave us a review! We are so happy to hear that you had a friendly and helpful experience with John during your recent visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 17, 2018

Consistent and reliable - no pressure sales Just leased my 4th Subaru from Liberty. Always a good experience with no pressure. Informed and knowledgeable sales force. Would recommend them to Fri More

by Rjlevine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Liberty Subaru responded

Thank you for choosing Liberty Subaru for your 4th lease! We are pleased to hear that you had another good experience with no pressure! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!

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