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Lithia Hyundai of Anchorage

Anchorage, AK

4.3
1,669 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,669 reviews

May 27, 2023

Friendly and always responsive. Easy to set up appointment though email or phone. Oil service took only hour and a half. More

by CAMTASTIC77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was a friendly and responsive experience. We hope to see you again here at Lithia Hyundai of Anchorage.

May 27, 2023

Good customer service and was fast. Very helpful, concerned and did a great job. Thanks More

by M_SAMUELU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was a helpful experience. We look forward to earning your business again here at Lithia Hyundai of Anchorage.

May 24, 2023

The process was easy and the sales staff made it uncomplicated. We got what we needed in a reasonable amount of time. More

by DAVESKOSTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Lithia Hyundai of Anchorage responded

Hi Dave, We appreciate the review. We are glad your time with us was an easy process. We hope to see you again here at Lithia Hyundai of Anchorage.

May 23, 2023

Not very good at communicating with customers And felt like I was getting the run around I left over 5 voicemails And not once got a call back. I had to do the research for them to be able to contact my w More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Shook
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Tou
May 26, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

May 19, 2023

Blayke and Nathan were extremely helpful and quick to process the entire transaction. The process was quick and fair, I'll be back! More

by IAN28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Carter
May 22, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and helpful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

May 19, 2023

Professional staff who made the process quick and easy. We love the new palisade. We recommend their services. More

by SEANLARSON5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason HESS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillan Morales, Matthew French
May 22, 2023 -

Lithia Hyundai of Anchorage responded

Hi Sean, Thank you for the review. We are glad your time with us was a professional experience. We hope to provide you with another great service the next time you visit us here at Lithia Hyundai of Anchorage.

May 18, 2023

Have always had the best service here. Not always the best communication or the quickest but they get the job done. More

by Whitney Urbatsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins
May 22, 2023 -

Lithia Hyundai of Anchorage responded

Hi Whitney, Thank you for the review. We appreciate you giving us the chance to work with you here at Lithia Hyundai of Anchorage. We hope to provide you with another quick experience down the road.

May 18, 2023

Great service if and when they eventually return your call or text. I wish there was another service department that actually returned calls or answered the phone. More

by LANGMEISTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

May 18, 2023

Very courteous, fast service! “Squeezed me In” to replace brake light so that I would not get ticketed while driving home! As a senior, I cant express my appreciation so schedul More

by Wills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Beals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Johnnie III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Gardnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins, Robbinson Rodriguez
May 22, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad we could get you in and provide you with a great service. We hope to see you again here at Lithia Hyundai of Anchorage.

May 18, 2023

Mostly great things. Just disappointing that the coupon they send out for oil changes is basically worthless. More

by SNOWRITER20
Recommend Dealer
Yes
Employees Worked With
I don't know their names.
May 22, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the rating. We hope we can work with you again here at Lithia Hyundai of Anchorage. We want to provide you with a great experience anytime you work with us.

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