Lithia Hyundai of Reno

They were able to uncover a recall and fix that as well ad determine the root of my car's issue. However, they took a day longer to service me, and ultimately couldn't fix the issue. Props for squeezing me ad determine the root of my car's issue. However, they took a day longer to service me, and ultimately couldn't fix the issue. Props for squeezing me last minute and excellent customer service to Rashawn from Service, she drove me home when I had to leave my car at the shop! More

Lance took care of my oil change early and checked out my brakes with no charge. I have been a customer for over 10 years now and can say he has always taken care of my car needs. brakes with no charge. I have been a customer for over 10 years now and can say he has always taken care of my car needs. More

I had an extra vehicle to sell and Amy Smith was awesome! The whole process was simple and quick. Their offer was fair and much better than the dolan cult. Thanks Lithia The whole process was simple and quick. Their offer was fair and much better than the dolan cult. Thanks Lithia More

Winter road trouble under car damage, Lithia Hyundai fixed my car, helpful and quick. Thanks! fixed my car, helpful and quick. Thanks! More

Pushy sales. Dealership did not follow through on service appt. I called SEVERAL times requesting to speak with a manager and NOT EVEN THE COURTESY of a return ca Dealership did not follow through on service appt. I called SEVERAL times requesting to speak with a manager and NOT EVEN THE COURTESY of a return call. I will NOT recommend this dealership and will notify the National Education Association since they referred me. More

This dealership is clean and welcoming. The staff is friendly and helpful. Like it there The staff is friendly and helpful. Like it there More

All around great customer service. I had a great experience purchasing my vehicle and when I had a screw in my tire they were able to get me in and get it taken care of. I had a great experience purchasing my vehicle and when I had a screw in my tire they were able to get me in and get it taken care of. More

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I'm 64, and have lived in this town for 45 years. The last few years very difficult in many ways. My credit took a major nose dive. I have been trying to get a decent vehicle and all of the dealershi The last few years very difficult in many ways. My credit took a major nose dive. I have been trying to get a decent vehicle and all of the dealerships in town claimed to be able to help me, that they can do what no other dealership in town can do for me, then I never hear back from them and when I followed up with them, I was either treated like a Lepper or flat out ripped off and lied to.... UNTIL... Michael Costello at Lithia Hyundai! He is my hero! Michael listened to me, didn't blow smoke or try to talk circles around me like a typical salesman does. He was kind, considerate and treated me with the respect due. He is in charge of the Fresh Start program to help people like me get a decent car and boy did he. He worked with me to get a do-able down payment, a car payment I can afford and I picked the car. Not them. I got what I wanted. No settling. I have been very ill and his consideration for that and the fact I had no car at all, was very sweet. He arranged to have my car brought to my home where I signed the papers. I did not have to spend 1 minute of this at the dealership. His co worker Kirby was so kind as well showing me what I needed to sign. I now have a beautiful, fully loaded, 2014 Jeep Grand Cherokee. Its a dream for me. If you want to be treated like a human being, know they got your back and really do want to help you find your way, not just make a sell, the you need to go to Lithia Hyundai and ask for Michael Costello. You will not be sorry. Thanks Michael and team. I love my truck! More

Everyone at this dealership were awesome and very helpful. My wife drove away in a nice new car and they handled all the paperwork quickly. I recommend these folks if you are looking into purchasing helpful. My wife drove away in a nice new car and they handled all the paperwork quickly. I recommend these folks if you are looking into purchasing a new vehicle. More