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Lithia Hyundai of Reno
Reno, NV
4,027 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,027 reviews
December 02, 2022
Communication was difficult, I tried to get into contact with the service center twice in the morning of the day they told me I’d be getting an update, and didn’t hear anything till 5:20pm. A couple days la with the service center twice in the morning of the day they told me I’d be getting an update, and didn’t hear anything till 5:20pm. A couple days later I was told to pick my car up because there was no remedy but no one was telling me what they had checked. Thankfully, the only time I felt better about my situation with my car was when I spoke with the service manager Jeremy. He explained what was going on and told me they’d keep checking my car out. He was respectful and informative. More
by hyundaielantra
Verified Customer
December 01, 2022
I was greeted by a friendly and accommodating salesperson, Lucas Bragg upon arrival to the lot and showroom. All questions about the vehicle were answered, full disclosure of financing and delive salesperson, Lucas Bragg upon arrival to the lot and showroom. All questions about the vehicle were answered, full disclosure of financing and delivery of vehicle to my door were completed in a quick efficient manner(including big red bow on windshield). I will recommend this dealership to everyone. My son and wife purchased their car there and very satisfied with the service and suv reliability.Was given a lift to local store while my crossbars were installed, by Lucas as well! More
by SusanibangPalisadeprincess
December 01, 2022
Everyone is very professional. They answered my calls, answered all my questions. Keep me up-to-date on what was going on with my car while in service. They answered my calls, answered all my questions. Keep me up-to-date on what was going on with my car while in service. More
by artscalaxie
Employees Worked With
Other Employees :
Kirby McMahon, Bryan Ogg, Christopher Osorio, David Lennox, Matt Franceschini
December 01, 2022
Took 3 hours for an oil change. Didn’t bother to tell me that the windshield wipers were ripped. Didn’t bother to tell me that the windshield wipers were ripped. More
by TWIL0432
Employees Worked With
December 01, 2022
November 29, 2022
After selling the car, we could not get any other servlce from david diaz! All other people in Lithia were more helpful, we had to run after him to get information about our car which was really frustrating! from david diaz! All other people in Lithia were more helpful, we had to run after him to get information about our car which was really frustrating! More
by gunlu
Employees Worked With
Bryan Ogg, David Diaz
November 29, 2022
Very welcoming and friendly. Very knowledgeable about your product. Service is very efficient and helpful and on time. Very knowledgeable about your product. Service is very efficient and helpful and on time. More
by NORMEASDON
Employees Worked With
November 28, 2022
Overpriced, don't resolve problems, CS reps VERy Rude & disparaging! "Lance" is the ONLY one that gives a rat's fanny about getting things done properly!!! disparaging! "Lance" is the ONLY one that gives a rat's fanny about getting things done properly!!! More
by cobreken44
November 28, 2022
T'was brillig and the slithy toves did gyre and gimple in he wabe. Beware the Jaberwock ... he wabe. Beware the Jaberwock ... More
by GILCHAPUT
Employees Worked With
