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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.3
4,027 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,027 reviews

November 28, 2022

I like the dealership, however, the deals they offer are not as good as what I've seen online. I do really like my vehicle. More

by JTJ0427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Matt Franceschini, Tabatha Culver
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Nov 29, 2022 -

Lithia Hyundai of Reno responded

Thanks for the valuable feedback. We strive to keep our prices as affordable and competitive as possible amidst an ever-changing economy. Feel free to reach out if you'd like to discuss this further!

November 28, 2022

Lucas was so great! He had great energy and was very uplifting given situation. This was my second time dealing with them and I'm so glad we went 2nd time all though fir More

by janinna92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diaz
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Nov 29, 2022 -

Lithia Hyundai of Reno responded

Thank you so much for the kind words about Lucas! We're so pleased to hear he made your experience informative and enjoyable. We truly appreciate you giving Lithia Hyundai of Reno a second chance and look forward to working with you again in the future!

November 28, 2022

Knew what i wanted and didnt pleasure me into something i didnt want thanks again for a wonderful experience More

by MRDICE2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
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Nov 29, 2022 -

Lithia Hyundai of Reno responded

It was our pleasure! We believe the decision is yours at Lithia Hyundai of Reno, so we provide a pressure-free sales environment. Thanks for stopping by and giving us five stars!

November 26, 2022

Sorry I will not write a review for your service department Thanks Dave and Shirley More

by JILLMUSSELMAN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Tabatha Culver, Dawn Vincent, Maegan Minetto
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Nov 28, 2022 -

Lithia Hyundai of Reno responded

We apologize if this was sent in error and will look into it further. - Lithia Hyundai of Reno

November 26, 2022

Everyone was helpful, courteous, and kind. They really did go above and beyond to help us get into a loan that we could afford. More

by BRAVEJIMMYSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg, David Lennox
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Nov 28, 2022 -

Lithia Hyundai of Reno responded

It was our pleasure to help you along on your car buying journey! Thanks for choosing Lithia Hyundai of Reno!

November 26, 2022

Had decent credit and Dez help me a lot, on finding a car I can afford, and helped me get financed. Lots of help with the financial guy to helped me bring down the payment and the APR. More

by NACHO1MUNOZ3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Desmond Carolino
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Nov 28, 2022 -

Lithia Hyundai of Reno responded

We're always trying to get you the best deal at Lithia Hyundai of Reno. Thanks for allowing us to find you the right car!

November 24, 2022

Really great service. Adorable and clean shop as well. My car took barely any time to complete as well. More

by EMMAROSARIO46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
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Nov 28, 2022 -

Lithia Hyundai of Reno responded

We love to hear that, Emma! It's our goal to get you back on the road in no time. Stop by Lithia Hyundai of Reno again soon!

November 24, 2022

Clean and well organized car lot and showroom. Friendly staff. Understood any concerns I had. All in all a good experience. More

by dante_we
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Nov 28, 2022 -

Lithia Hyundai of Reno responded

We're pleased to hear you enjoyed your experience with us! Feel free to reach out or stop by Lithia Hyundai of Reno if you need anything else in the future!

November 24, 2022

I had horrible service at the Carson Hyundai dealer so I did not expect much from Lithia but it was superb and I will continue to service my car here. Thank you. More

by Freggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Lithia Hyundai of Reno responded

We're happy to provide excellent service for our valued customers at Lithia Hyundai of Reno. Welcome to the family and see you again in the future!

November 23, 2022

Buying experience was decent, I like my Kona aside all the scratches on my window, service was OK, washer fluid and coolant wasn't checked. More

by ART.P67
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lennox
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Nov 28, 2022 -

Lithia Hyundai of Reno responded

Hello, I’m sorry to hear about your window and that you were not satisfied with your service. I’d like to speak with you about this in more detail so we can make things right. Please give me a call at the number below when convenient, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

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