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Lithia Hyundai of Reno

Reno, NV

4.3
4,027 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,027 reviews

November 23, 2022

Staff take good care of you and help you out a lot to finance a car. More

by NACHO1MUNOZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Desmond Carolino
Nov 28, 2022 -

Lithia Hyundai of Reno responded

It's our goal to get you the best possible deal on your car at Lithia Hyundai of Reno. Thanks for the awesome 5-star review!

November 23, 2022

Matt did everything he said he was going to do when he said he would do it. What more could I ask for? More

by JC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Nov 23, 2022 -

Lithia Hyundai of Reno responded

Thanks for the five stars, JC! We're pleased to hear Matt took great care of you at Lithia Hyundai of Reno. Safe travels!

November 22, 2022

Lithia Hyundai of Reno has always provided great service for me. My service rep, Matt, has been doing a great job for me for 8 years. I always promise to write a good review for the excellent service I rece More

by SCOTTYSHOE3655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The wonderful woman that went above and beyond to help me with my DMV and HFA title problems. Sarah (?) DMV specialist. , Matt Franceschini, Dawn Vincent
Nov 22, 2022 -

Lithia Hyundai of Reno responded

We truly appreciate your loyalty and the kind words about Matt. It's always a pleasure to work with you at Lithia Hyundai of Reno and we hope to continue our relationship for years to come. Thanks for being a wonderful customer and a part of our family!

November 20, 2022

Holly was great. Would definitely recommend! Great service and willing to go above and beyond. More

by BL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Nov 21, 2022 -

Lithia Hyundai of Reno responded

We're so happy to hear Holly went above and beyond during your service! Thanks for choosing Lithia Hyundai of Reno!

November 20, 2022

Great service. Was able to get me financed. I even referred someone else who was able to get a car. I didn't get my referral fee though More

by terrynikki98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirby McMahon
Nov 21, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for your feedback! We truly appreciate you taking the time to leave us a rating. I will call you shortly and get the details so I can investigate this further. Thanks again! Scott Robert 775-682-3352 Customer Relations Manager

November 20, 2022

Service was efficient and the staff was friendly. I will use them again for service. More

by JEDMONDO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Lithia Hyundai of Reno responded

We love to hear that! Our team is happy to provide friendly and efficient service for our valued customers. See you next time at Lithia Hyundai of Reno!

November 20, 2022

The workers are very friendly and they take good care of you and help you in what you need More

by BALDOMEROLAWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren Gonzalez-Aguayo
Nov 21, 2022 -

Lithia Hyundai of Reno responded

It's our pleasure to make sure you are taken care of here at Lithia Hyundai of Reno! Thanks for stopping by and let us know if you need anything else!

November 19, 2022

Always professional. They get me in fairly close to my appt. time. They don't try to sell me services I don't need. More

by HECTORMARY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Nov 21, 2022 -

Lithia Hyundai of Reno responded

We appreciate that! It's our goal to provide you with the service you need in a timely manner. Thanks for stopping by Lithia Hyundai of Reno!

November 19, 2022

They lied to mee took advantage of the situation. i will Never buy there again and More

by ricardoeliumejia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amy Smith, Kirby McMahon
Nov 21, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for taking a moment from your busy day to let us know how things went. While we are not proud of this effort, your comments are instrumental in helping us improve our process. I read your last email to Mike and I will be in touch to discuss this in further detail, thank you. Scott Robert 775-682-3352 Customer Relations Manager

November 19, 2022

A great group of people. The service was amazing time wise and quality was awesome More

by 72BOWTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Nov 21, 2022 -

Lithia Hyundai of Reno responded

Thanks for being a part of the Lithia Hyundai of Reno family! We're thrilled to hear your service was timely and efficient. Safe travels!

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