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Lithia Hyundai of Reno

Reno, NV

4.4
4,281 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,281 reviews

August 20, 2025

My Service Agent Heather is a wonderful asset. She is professional, knowledgeable, courteous and passionate about her customers. More

by MS.YOLANDA777
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Foster
Aug 20, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your wonderful feedback about Heather and the team! We will be sure to pass along your appreciation. See you next time at Lithia Hyundai of Reno!

August 17, 2025

Greeted, clean, and thorough. Everything was done the way one would expect it to be. More

by dhoppe3320
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jake for service and Mark who serviced my auto.
Aug 19, 2025 -

Lithia Hyundai of Reno responded

It's great that you were welcomed with a clean and thorough experience here at Lithia Hyundai of Reno! Thank you for taking the time to share this feedback with us. We hope to work with you again!

August 17, 2025

Everyone was very pleasant and helpful- appointment went efficiently with good communication- Also a big thanks to Jennifer for my transportation! More

by TAYLOR.CM54
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Lithia Hyundai of Reno responded

We're happy to hear you had a smooth and efficient experience at Lithia Hyundai of Reno. Thank you for choosing us and for highlighting Jennifer's help! Safe travels!

August 17, 2025

Nicole was responsive, proactive and friendly. I'd deal with her again when I go for my 45K service. More

by PAWLOWSKISKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 19, 2025 -

Lithia Hyundai of Reno responded

Thank you, for sharing this wonderful feedback about your experience with Nicole. The team here at Lithia Hyundai of Reno appreciates your business. We look forward to welcoming you back again in the future!

August 17, 2025

Ever since I purchased my Hyundai, this dealership has had the greatest people working in their automotive shop! Jake was NO exception! He worked with me when I explained concerns I had about warning ligh More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopez,
Aug 19, 2025 -

Lithia Hyundai of Reno responded

Mercedes, we're so happy Jake and our team were able to assist you smoothly and efficiently at Lithia Hyundai of Reno. Your support means the world to us! We are here if you need anything else in the future! Have a great day!

August 16, 2025

Great Experience and super easy! Garret was very professional! The whole process was enjoyable and simple. More

by JT31
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Lithia Hyundai of Reno responded

We're overjoyed to hear that Garret made the process easy and enjoyable! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. Safe travels!

August 16, 2025

The team was very accommodating, fast, and thorough. From booking the appointment, to shuttle transportation, to completion everything was communicated very well. I’m very satisfied with my experience! More

by BETHANYDURHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Lithia Hyundai of Reno responded

Thank you for the wonderful review! We're glad our team was accommodating and thorough throughout your visit. We appreciate your business and are here for you anytime at Lithia Hyundai of Reno!

August 16, 2025

All went great ! !! Got in on time and left in less than an hour. Very professional More

by JAMIELEEHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Lithia Hyundai of Reno responded

It's our pleasure to provide you with the most professional and efficient service here at Lithia Hyundai of Reno! Thank you for your trust in our team. See you next time!

August 16, 2025

Lance greeted me with a smile and listened to my concerns regarding recalls. He looked the up the vin number and showed me what was outstanding against the car. We then arranged a date and time to drop the c More

by allthingssmal33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Lance and our team! We’re thrilled to hear that everything went smoothly. We truly appreciate your feedback and recommendation. See you again at Lithia Hyundai of Reno!

August 15, 2025

Jake was extremely friendly and helpful…made the whole process easy and my first experience at Lithia Hyundai a good one. :) More

by AGMOONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
Aug 19, 2025 -

Lithia Hyundai of Reno responded

We're happy to hear Jake made your first visit a success! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. Safe travels!

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