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Lithia Hyundai of Reno
Reno, NV
4,002 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,002 reviews
May 21, 2021
Holly was our sales rep and we couldn't have had a better experience. She was focused on our needs and made the whole process simple and pleasant. We would highly recommend her as your sales rep. She even experience. She was focused on our needs and made the whole process simple and pleasant. We would highly recommend her as your sales rep. She even opened the door for us!! More
by solowex2
May 21, 2021
Lance is the best. He is very professional, courteous, and willing to help in any way. I wouldn't trust anyone else but Lithia and Lance to take care of my car. and willing to help in any way. I wouldn't trust anyone else but Lithia and Lance to take care of my car. More
by MJHAMLETT
Verified CustomerEmployees Worked With
May 19, 2021
I had a really good experience with Robby. I bought a brand new car and everyone I I countered along the way was awesome. Best place to buy a car brand new car and everyone I I countered along the way was awesome. Best place to buy a car More
by CHICA8715
Employees Worked With
Other Employees :
Tabatha Culver, Hannah Choquette, Robby Young, Lillian Davis
May 19, 2021
Contacted dealership about a 2021 Palisade. MSRP at $49,560. They had a internet price of $56,784. I truly thought it was an error. Found out it wasn't. The price included a $998 high desert prot $49,560. They had a internet price of $56,784. I truly thought it was an error. Found out it wasn't. The price included a $998 high desert protection package (dealer standard) for paint fabric protection, lowjack and nitro air in the tires (scam alert: regular air is already 78% nitrogen. Seems a lot shady for a dealership. The rest is under a few hundred dollars for a dealership. No need to give a dealership over MSRP on a Hyundai. Drive it off the lot and you are already $7000 up side down. Thanks but no thanks. More
by NO DEAL
Employees Worked With
Chris Romero
May 15, 2021
Thank You, for your professional Staff being efficient and super nice. We enjoy our 2020 Kona very much, as it is great on gas and low in maintaining repair. and super nice. We enjoy our 2020 Kona very much, as it is great on gas and low in maintaining repair. More
by KDM77
Employees Worked With
Other Employees :
Tabatha Culver, Gio Castro, Matt Franceschini, Matt Ashton
May 15, 2021
Lance Smith was great to work with! He was able to take care of what my car needed and even let me use a loaner car! Highly recommend Lance for your service needs! care of what my car needed and even let me use a loaner car! Highly recommend Lance for your service needs! More
by JAKEW214
Employees Worked With
May 13, 2021
It was so nice to have a female to help me, Holly was very professional and super nice. She also was patient with me. Good luck to her! Love my Hyundai! very professional and super nice. She also was patient with me. Good luck to her! Love my Hyundai! More
by midnight7778
Employees Worked With
Other Employees :
Hannah Choquette
May 13, 2021
Love, love the people there. They go out of their way to help me everytime I go in. They know what they are talking about and can explain it to me in simple terms. help me everytime I go in. They know what they are talking about and can explain it to me in simple terms. More
by BATTGURL5
Employees Worked With
May 13, 2021
Great and fast service. Very friendly and knowledge personnel. Check in and out very easy, waiting room always clean and coffee and/or cold water in the refrigerator. personnel. Check in and out very easy, waiting room always clean and coffee and/or cold water in the refrigerator. More
by LEMARQUEZ26
Employees Worked With
