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Lithia Hyundai of Reno
Reno, NV
3,984 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,984 reviews
May 23, 2020
My experience was wonderful especially since it was my first 5 stars it was clean everyone was very nice and PJ was very informative and explained everything I had questions about . They made me confortable. 5 stars it was clean everyone was very nice and PJ was very informative and explained everything I had questions about . They made me confortable. More
by josih1961
Verified Customer
May 22, 2020
Holly was fantastic. Answered our questions truthfully. She was very personable and made us feel so comfortable every step of the way! She worked very hard to get us approved when it seemed impossible. She was very personable and made us feel so comfortable every step of the way! She worked very hard to get us approved when it seemed impossible. More
by ShannanHernandez
May 21, 2020
Pete was very helpful and understood our needs. Awesome service and hospitality especially in the wierd times we are in. He made us feel welcomed and comfortable service and hospitality especially in the wierd times we are in. He made us feel welcomed and comfortable More
by DAWNMBELL23
May 21, 2020
We totally enjoyed our buying experience. The staff was truly amazing and provided us with a fantastic vehicle purchasing experience. Our salesman, William Zupo, was great to work with and was The staff was truly amazing and provided us with a fantastic vehicle purchasing experience. Our salesman, William Zupo, was great to work with and was very knowledgeable in answering our questions. We will return to this dealership in the future. More
by DOUGLAS_PARRY
May 20, 2020
Best place to get financed with! Everything was so quick and efficient easiest buying experience ever! This dealership is our go to for anything and everything. We will be recommending all of our family and and efficient easiest buying experience ever! This dealership is our go to for anything and everything. We will be recommending all of our family and friends here! More
by Angelica Marquez
Employees Worked With
Other Employees :
Bill Zupo, Richard Dvorak, Robert Young, Christopher Osorio
May 20, 2020
Great service and wonderful communication! They got me in and out in a jiffy. Had no issues, would recommend to family and friends. Very pleased. and wonderful communication! They got me in and out in a jiffy. Had no issues, would recommend to family and friends. Very pleased. More
by NOGARD64
Employees Worked With
Tabatha Culver
May 19, 2020
My experience was good and easy. Lance is great and very respectful of social distance. Made me feel more comfortable about being there and scheduling any future service. respectful of social distance. Made me feel more comfortable about being there and scheduling any future service. More
by Victoria
Employees Worked With
May 18, 2020
Excellent customer service and work performed, was very happy with response times. Thank you for taking care of my vehicle to keep it running good happy with response times. Thank you for taking care of my vehicle to keep it running good More
by DVSGAL2005
Employees Worked With
Matt Franceschini
May 18, 2020
My salesman Robert was very helpful thru the process of buying vehicle. Every step of buying was fluid and people of Lithia hyundai were all great. buying vehicle. Every step of buying was fluid and people of Lithia hyundai were all great. More
by xdavid1975
Employees Worked With
Robert Young, David Lennox, Robby Young, Alex Moreau
May 18, 2020
Tabatha is always helpful! Despite current pandemic circumstances, the store was friendly as usual. Happy to see familiar faces. Tabatha was cognizant of my wait time. Joe alway Despite current pandemic circumstances, the store was friendly as usual. Happy to see familiar faces. Tabatha was cognizant of my wait time. Joe always makes sure to greet me and see how I'm doing. More
by DEBORAH.JH13
Employees Worked With
Joe Collazo, Tabatha Culver
