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Lithia Hyundai of Reno

Reno, NV

4.6
5,087 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 5,087 reviews

August 13, 2026

Quick and simple I really liked how they listened to me advised me and responded to my wishes More

by asymdm
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Roach
Aug 14, 2026 -

Lithia Hyundai of Reno responded

Your satisfaction is our goal at Lithia Hyundai of Reno! Thanks for stopping by, and let us know if you need anything else!

August 13, 2026

One of the best experiences I have had at a dealership. I did not feel like I was pressured to purchase a vehicle and they went up and beyond to get me into a vehicle. More

by PURECOUNTRY042
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Roach
Aug 14, 2026 -

Lithia Hyundai of Reno responded

Finding the right vehicle should be an exciting experience, and we're delighted our team helped make that happen for you! It's wonderful to know you felt supported throughout the process and that we exceeded your expectations. Thank you for your kind words and for choosing Lithia Hyundai of Reno.

August 13, 2026

Everybody was friendly, knowledgeable, and fast! Jake and the other guys in Service kept me informed the entire time about what was going on and did a prompt service! Got me in and out of there fast More

by UFCMO1
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lopes
Aug 13, 2026 -

UFCMO1 responded

Thank you for your wonderful service!

Aug 14, 2026 -

Lithia Hyundai of Reno responded

There’s nothing better than a service visit that takes less time out of your day than expected! We appreciate your trust in Lithia Hyundai of Reno, and Jake will be happy to know his communication helped make the experience a great one. We’ll be here whenever you need us!

August 12, 2026

Quick friendly service and very easy Had no trouble and got recommended service options for my car More

by Ryanmonroe111
Recommend Dealer
Yes
Aug 13, 2026 -

Lithia Hyundai of Reno responded

We appreciate your trust and support in our team here at Lithia Hyundai of Reno! It's great to know that you received friendly and easy service with us. We are here when you need us next!

August 12, 2026

Very friendly and very welcoming It was an overall amazing experience. I left happy and got a car I wanted. The process wasn't too complicated and Alex made it as easy for me as possible. More

by BRIANNAKECK7
Recommend Dealer
Yes
Employees Worked With
Alex Moreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Moreau
Aug 13, 2026 -

Lithia Hyundai of Reno responded

Congratulations on your new car! It's great to hear Alex helped make the process easy. We appreciate your support and hope you enjoy the ride. Please come see us again at Lithia Hyundai of Reno!

August 12, 2026

Great staff! They are Always helpful and they make you feel like the family you want to hang out with. More

by GOSPELNANUTSHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

Lithia Hyundai of Reno responded

What a wonderful way to describe our service team! We love knowing that each visit to Lithia Hyundai of Reno feels welcoming, comfortable, and helpful. Thank you for your continued trust and for sharing such a thoughtful 5-star review. See you next time!

August 11, 2026

Nicole is always super nice and always explains everything thoroughly. She tries to find me any applicable savings, and is upfront about costs before I pay. More

by HLOVESWALWAYS
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 11, 2026 -

Lithia Hyundai of Reno responded

Thanks for sharing your wonderful feedback about Nicole and the team! We are proud to have her on board. We hope to see you again at Lithia Hyundai of Reno!

August 11, 2026

Holly was fantastic very helpful and knowledgeable. I was super happy until I had to deal with finance. In this day and age, I don't expect the financial bait and switch tactics that were attempted. More

by NANCYENTERLINE
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Jensen
Aug 11, 2026 -

Lithia Hyundai of Reno responded

Nancy, we're so glad Holly made your vehicle purchase such a positive experience with her knowledge and helpfulness. We'll be sure to share your kind words with her, and we also appreciate your honest feedback about your experience in finance. Thank you for choosing Lithia Hyundai of Reno, and we hope to have the opportunity to provide an even better experience next time.

August 10, 2026

I’ve had issues with the recall regarding the film applied to the third row windows. I have reached out to Lance multiple times in the past month and have not received any return calls or texts or any More

by C.HANSON98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Lithia Hyundai of Reno responded

Hello, Thank you for your feedback. We understand your frustration and are disappointed to hear that your attempts to reach out regarding your recall have gone unanswered. I would like the opportunity to speak with you directly to discuss this further. At your convenience, please reach out to me using the contact information below. Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

August 10, 2026

We had an appointment. The man that was suppose to help was running late and we were then given to another saleman. Which was fine. I just think that the whole buying proce More

by CLARESSA.MYERS2025
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Moreau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Lithia Hyundai of Reno responded

Thank you for your feedback, Claressa. We appreciate you choosing us and are glad another team member was able to assist when your original appointment was running behind. We understand that your time is valuable, and we're sorry the overall buying process took longer than expected. Your comments will be shared with our team as we continue working to improve the customer experience. Thank you for your business, may you enjoy many happy miles and memories in your new Tucson. Regards, Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@Lithia.com