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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.4
4,365 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,365 reviews

November 14, 2025

A little cramped. If one needs to wait for over an hour, it might be good to have healthy treats rather than high sugar and high salt products. More

by JDJINCLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Chienne
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2025 -

Lithia Hyundai of Reno responded

Thank you for your feedback! We appreciate it and we will keep it in mind moving forward. Please let us know if there is anything else that we can do for you in the future. We hope to see you again at Lithia Hyundai of Reno!

November 13, 2025

We were pleasantly surprised on the Hyundai, honestly we were not seriously considering the brand. Joe was extremely professional and took time to discuss the differences on the gas and hybrid models on the More

by TOYCRUISER123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vassallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno and for sharing your experience with Joe! It's awesome to hear that he was so insightful. Congratulations on your new Hyundai Santa Fe Hybrid!

November 13, 2025

Great service it only took 1 hour. Was treated very professionally. They also washed my car for me and did a good job. More

by Stephanie Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan the sales manager extremely professional and courteous
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Nov 14, 2025 -

Lithia Hyundai of Reno responded

Stephanie, thank you for sharing your experience! We are happy to hear our team delivered prompt, professional service. We hope you continue to choose Lithia Hyundai of Reno Service Center for your automotive needs!

November 13, 2025

Super helpful. Not pushy with sales. Comfortable experience overall Dan was very kind and personable. More

by MADISON.BLOCK
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
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Nov 14, 2025 -

Lithia Hyundai of Reno responded

Madison, thank you for sharing your stellar review of Dan and the team! We appreciate your business and we hope to see you again at Lithia Hyundai of Reno.

November 12, 2025

On time appointment; Jake was efficient and all work was performed as he described within the timeframe he projected. More

by WAPETERS55
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
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Nov 13, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your review! We appreciate your business and we will be sure to pass along the kind feedback to Jake and the rest of our team. See you next time at Lithia Hyundai of Reno!

November 12, 2025

Both in the office and sales floor were extremely helpful and polite and it it only to an hour or so. More

by Stephanie Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the name of the person
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Nov 13, 2025 -

Lithia Hyundai of Reno responded

Hi Stephanie, thank you for choosing Lithia Hyundai of Reno! We are glad to hear you had a helpful and polite experience with our team.

November 12, 2025

Great service! Friendly and helpful team members. Always happy to help and always appreciative of the services. More

by SOLE13
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
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Nov 13, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your awesome feedback for the Lithia Hyundai of Reno team! We look forward to serving you in the future.

November 12, 2025

I had an issue with scratching on my glove box that was not their, made a call and was not called back on the matter. More

by SUPPOSINGVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather, Foster
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Nov 14, 2025 -

Lithia Hyundai of Reno responded

Hi Jesse, Thank you for sharing your feedback. I’m truly sorry about the scratch on your glove box door during your recent service visit. This is not the experience we want for our customers, and I completely understand your frustration. I appreciate you taking the time to speak with me by phone earlier. As mentioned, I’m actively working on getting this issue resolved for you as quickly as possible. If you have any additional questions or need an update, please feel free to reach out to me directly at 775-682-3352. Your satisfaction is very important to us, and we’re committed to making this right. Scott Scott Robert Customer Relations Manager Lithia Hyundai of Reno

November 11, 2025

Josh was extremely helpful. He explained everything well and clearly and helped me and my family get in a better vehicle More

by SHWHITE26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

Lithia Hyundai of Reno responded

We’re glad to hear Josh was such a big help to you and your family! Thank you for trusting Lithia Hyundai of Reno with your business. See you next time!

November 11, 2025

Job good taking care of everything Great experience working with them in the process of the paperwork required to complete the transaction Great job More

by SHWHITE26
Recommend Dealer
Yes
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Nov 12, 2025 -

Lithia Hyundai of Reno responded

We’re happy to hear our team made the process smooth and efficient! Thank you for choosing Lithia Hyundai of Reno!

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