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Lithia Hyundai of Reno
Reno, NV
4,016 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,016 reviews
January 16, 2024
Prompt service, treated well and fairly. Daniel the salesman was very helpful treated well an fairly. Daniel the salesman was very helpful treated well an fairly. More
by GTSHAKAL
Verified Customer
January 16, 2024
We were just looking around and did not plan on buying a brand new car for our son. Javi was extremely courteous and helpful. Javi and Hyundai worked with us and we’re very fair. We ended up driving off brand new car for our son. Javi was extremely courteous and helpful. Javi and Hyundai worked with us and we’re very fair. We ended up driving off with a brand new 2023 Kona that day. It was definitely a 5 star experience! More
by PRCBLAS
January 16, 2024
Great service and communication. They went beyond that they needed too. Great price on vehivle They went beyond that they needed too. Great price on vehivle More
by PARKSIDEARABIANS
Employees Worked With
Luke was left out on your survey. He was the reason we bought the second Santa Fee for out son the next day, Efren Gonzalez-Aguayo, Jason Baden
January 16, 2024
Lithia Hyundai is awesome. The staff is friendly, professional and very polite. I recommend that if your looking for a car, stop by and don’t miss out. The staff is friendly, professional and very polite. I recommend that if your looking for a car, stop by and don’t miss out. More
by BLUEAXLE13
January 16, 2024
I was charged for a diagnosis and nothing was wrong with my car Not happy my car Not happy More
by YVETTE.BLOOM
January 16, 2024
Lance is the best he help with my battery change and my car service very good costumer service car service very good costumer service More
by Kobe8lakersm
Employees Worked With
January 16, 2024
This dealership provides excellent service and communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minu communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minutes. Greatly appreciate the professionalism of this dealership! More
by MARIAHREEDERESPARZA
January 16, 2024
Best people and place for service and Lance is awesome! ! Thanks for all you do!! ! Thanks for all you do!! More
by LBONDGARD66
Employees Worked With
January 16, 2024
I've opened 2022 Hyundai Tuscon since 8/22. My Bluelink has never worked. Bluelink I've spent 15 + hours trying to get corrected. I was sold a car with a feature that has never worked. Scott he My Bluelink has never worked. Bluelink I've spent 15 + hours trying to get corrected. I was sold a car with a feature that has never worked. Scott helped with an update that was never recorded. I did a 2nd additional update, still my car is not working. Was told it's in me to get it handled. I pay my car payment and lived through two winters & two summers with out this feature. More
by SUMM17
January 16, 2024
Very friendly and efficient. They take good care ofy car. I would trust them to advise me in the purchase and maintenance of any cars I might have in the future. They take good care ofy car. I would trust them to advise me in the purchase and maintenance of any cars I might have in the future. More
by DOREENGSMITH
