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Lithia Hyundai of Reno
Reno, NV
3,985 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,985 reviews
December 22, 2023
Service department is the best. Hats off to Ryan for all the hard work. He had to take pictures and report every step of the way. So happy with the outcome Hats off to Ryan for all the hard work. He had to take pictures and report every step of the way. So happy with the outcome More
by Jvhatwan
Verified CustomerEmployees Worked With
Ryan Newton
December 22, 2023
Great experience Team members are all great. Highly recommended Everyone from Salesperson Dan and Finance and paperwork was wonderful, kind and very courteous. Highly recommended Everyone from Salesperson Dan and Finance and paperwork was wonderful, kind and very courteous. More
by pamjohnson7703
Employees Worked With
Paydon Chambers, Paydon Chambers
December 20, 2023
The whole team at the Reno Hyundai was amazing! Every team member I encountered was helpful and able to guide me. I would recommend anyone of my friends and family members to go see them. Thank you Every team member I encountered was helpful and able to guide me. I would recommend anyone of my friends and family members to go see them. Thank you again! More
by METZTTLI
Employees Worked With
Javiera Ravest, Javiera Ravest
December 20, 2023
Other than the service rep I dealt with the day after it was dropped off the night before (woman, I don't recall her name) I wasn't impressed. However that first service rep was very helpful. She helped me was dropped off the night before (woman, I don't recall her name) I wasn't impressed. However that first service rep was very helpful. She helped me solve my transportation problem and told me who would call me on that coming Monday. The service rep I worked with did not do a good job of communicating with me. He told me he would call me after the problem was diagnosed and let me know about how long the repair would take. I never heard from him until Friday when he called me to tell me it was ready. The dealership was 200 miles from home, and luckily I was home and able to drive there and get my car. That might have not been the case and I would've rung up extra days on my rental car. When I got to the dealership he barely explained the problem. I felt like he was either disinterested or dismissive. More
by parryt
Employees Worked With
Not sure. Maybe Ryan
December 19, 2023
Great customer service, professional , helpful, friendly staff, and very knowledgeable. Would definitely recommend Lithia Hyundai dealership. staff, and very knowledgeable. Would definitely recommend Lithia Hyundai dealership. More
by PROUDNANA5029
December 19, 2023
Levi Williams was so helpful with buying our new car. He answered all of our questions. Thank you so much. Duye and Melonie He answered all of our questions. Thank you so much. Duye and Melonie More
by melparra123
December 19, 2023
Everyone was very nice and helpful. They helped me as much as possible and had a good experience. They helped me as much as possible and had a good experience. More
by TAYTAY091400
