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Lithia Hyundai of Reno

Reno, NV

4.3
3,988 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,990 reviews

November 01, 2023

I had a positive experience buying my Santa Cruz. Eddie was fabulous! He was informative without any pressure. More

by KKDORF
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Hill
Nov 02, 2023 -

Lithia Hyundai of Reno responded

Hello, it's great to know Eddie provided a fabulous and informative experience for you at Lithia Hyundai of Reno. Enjoy your new Santa Cruz!

November 01, 2023

Not bad place. Didn’t spend loads of time and people where nice and understanding. More

by TRINITY STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Lithia Hyundai of Reno responded

Hi Trinity! Thank you for choosing Lithia Hyundai of Reno. We are thrilled to see that you enjoyed your visit to our dealership. Come visit our team again soon!

November 01, 2023

Lance knowledge of EV service has gotten better with every visit, plus he has also gotten a better understanding of my priorities so he’s truly doing a great job as my service rep. More

by DLEIGHTON77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Lithia Hyundai of Reno responded

DLEIGHTON77, we're glad to know that Lance has been improving with each visit and understanding your needs at Lithia Hyundai of Reno. Thanks for the positive feedback! Stop by and visit our team again soon.

November 01, 2023

Not at all helpful, in fact they were expecting me to update the software in my car which I don’t even have enough equipment for and did not even service my car when Hyundai recommended servicing time ha More

by KARAN1891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha Stone
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Everyone one I felt with was super nice and helpful never felt like I was a burden above and beyond awesome experience More

by 3211991KN
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Nov 02, 2023 -

Lithia Hyundai of Reno responded

We're so glad to know you had an awesome experience with our team at Lithia Hyundai of Reno! Your satisfaction is important to us, and we appreciate your feedback. Safe travels in your new vehicle!

October 29, 2023

Lance is the best! He is super sweet and always remembers me! He always keeps me updated on my car's progress. More

by RenaGam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lithia Hyundai of Reno responded

We'll make sure he sees this! Thanks for the five stars and being a valued customer at Lithia Hyundai of Reno!

October 29, 2023

Great service! Thank you for taking care of my car. Oil changes are pretty quick! More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Oct 30, 2023 -

Lithia Hyundai of Reno responded

It's our pleasure! Thanks for continuing to trust the Lithia Hyundai of Reno team with your vehicle's care!

October 28, 2023

As far as they all go, all lie. Don't you wish you could talk to prior owners? There are things that don't add up. We have to be really informed when talking to salespeople. My wife More

by JULS.JULIENEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lithia Hyundai of Reno responded

We appreciate your feedback and understand the importance of being well-informed during a vehicle purchase. We're glad to know you found a great truck, and if you have any further questions or need assistance in the future, please feel free to reach out.

October 28, 2023

Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone More

by A.FILSINGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan "RJ" Bush
Oct 30, 2023 -

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience with us! The team is always happy to help and make your visit the best it can be!

October 26, 2023

Was quick and easy purchase, that went smoothly and everyone involved was very helpful and friendly. More

by HUNTSMAN907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Lithia Hyundai of Reno responded

We love to hear that! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

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