Lithia Hyundai of Reno

Lithia Hyundai was amazing ,clean, friendly staff, and so very helpful in helping find the car of your dreams. They work with your budget and they do everything they can to get you into the new car. very helpful in helping find the car of your dreams. They work with your budget and they do everything they can to get you into the new car. More

The customer service was amazing. Javi and Devin were awesome and helped a lot with me being able to purchase my Kona. Javi and Devin were awesome and helped a lot with me being able to purchase my Kona. More

Bryan Ogg make a choice everyday to help people get into a vehicle with the best rate possible!! Thank you for all you do for my family and I! a vehicle with the best rate possible!! Thank you for all you do for my family and I! More

I had a very lovely time financing a vehicle here, Holly is extremely nice and accommodating and I’m glad she was my dealer for my vehicle. She was able to give me exactly what I needed. is extremely nice and accommodating and I’m glad she was my dealer for my vehicle. She was able to give me exactly what I needed. More

We had to schedule this fix twice but were always treated very nicely. Issue was fixed perfectly. very nicely. Issue was fixed perfectly. More

Lance has always been so professional and helpful. He listens well and follows through every time. He listens well and follows through every time. More

The dealership is pretty good. Their finance department had tried everything they can to help me in a dire situation. And they were very creative in their problem solving skills. D Their finance department had tried everything they can to help me in a dire situation. And they were very creative in their problem solving skills. Dustin is a master financier,, along with Brian. But I came in to have my 2016 Ram 1500 fixed, which I purchased from them. The repair needed was a suspension issue. Which had previously failed twice before. This time I had my family in the truck and it could of ended disastrously. So when I brought the truck in. I checked in with Lance. He was initially warm, but it quickly changed after i pointed out my issues and why I was there. I asked him to take a look and see why this issue keeps happening. And then I asked for a loaner. As this was our only families vehicle. I love in south lake tahoe, so this entire ordeal had taken 2 days to get the truck there. And a day off work. I explained to Lance, that I need a vehicle while I'm waiting for repairs. And I insisted, simply because it was a failed repair that forced me to tow the truck there. So I couldn't just come back later. I needed something for my kids and wife to get to school. And he simply replied, "so do all these other people", I don't know what you want me to do". To which i replied, " I need you to help me, I shouldn't be stranded because of a repeated faulty repair job." " there's nothing I can do." With a shrug, he dismissed me. I told him "that's a real xxxxty way to treat a customer your service team screwed over". His only reply, with distain, was " im sorry you feel that way". That was last Monday. I haven't heard a thing from the service department. Not from Lance who gave me his card, nor anyone else in service. This is the worst service. Which is a warranty covered issue, that I've ever dealt with. I'm hoping they remedy the issue for good this time. But with this track record. I doubt it will be fixed. At least not the way it should be. Still waiting for a call. 6 days and counting. More

Will be returning to Reno Hyundai for all of my cars needs. Carson city Hyundai is awful! needs. Carson city Hyundai is awful! More

When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years. More

When I need an oil change it’s easy to make an apt and timely. I also had a flat tire and I called Ryan Newton who was able to get my tire replaced same day! Huge relief as a single mom. Thank you Ryan! timely. I also had a flat tire and I called Ryan Newton who was able to get my tire replaced same day! Huge relief as a single mom. Thank you Ryan! More