Lithia Hyundai of Reno - Service Center

I brought my vehicle in for the check engine light being on which was the second time in 6 months, they diagnosed the problem, thought they fixed it and then they needed another part, the issue was better b on which was the second time in 6 months, they diagnosed the problem, thought they fixed it and then they needed another part, the issue was better but my car was still running rough so they rediagnosed the issue and found that I needed a new engine. I was very upset because I've only had this car for 18 months and I'm on top of any scheduled maintenance, Ryan was able to get me into a loaner car thank goodness because my car was in the shop for a total of 45 days. Ryan got a whole new engine covered under my extended warranty. I was very pleased with the care and time they took on my car even though it took a while they made sure it was done right and Ryan was awesome. Everyone there is always so friendly and prompt. More

Excellent assistance with both the Santa Fe and the Sonata. Lance was very professional and helpful. Sonata. Lance was very professional and helpful. More

Did not do service . Collected new vehicle . No need to rate service department at this time Collected new vehicle . No need to rate service department at this time More

Always take the best care of my vehicle and make me feel comfortable with the service they provide! comfortable with the service they provide! More

This dealership tried to charge 900. 00 for a 400.00 part. Tried to charge double the labor hours. I shared my experience with anyone who would listen. 00 for a 400.00 part. Tried to charge double the labor hours. I shared my experience with anyone who would listen. More

Friendly service that was done in a timely manner and awesome quality along with that. awesome quality along with that. More

Very knowledgeable and friendly service. Been taking cars here for several years. And every service rep I use has been great at their job. Been taking cars here for several years. And every service rep I use has been great at their job. More

Great service in a good short time. Relaxing space with amenities to wait while my car was being serviced!! Relaxing space with amenities to wait while my car was being serviced!! More

Lance is great however the car took a very long time and I didn’t receive a lot of updates on when it would be finished. I didn’t receive a lot of updates on when it would be finished. More

Been with them for almost 20 years. The service has always been super. They are very attentive to my needs and have served me well. Lance is the best. The service has always been super. They are very attentive to my needs and have served me well. Lance is the best. More