Back

Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
Contact Dealership

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,816 reviews

June 08, 2023

I love this dealership. They are friendly. They take time to explain things to you and do their best to help you get what you want. I appreciate their attention to detail More

by CHERYLREED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kahae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business, Cheryl, and hope to see you again soon! Troy Kloke, General Sales Manager

June 08, 2023

Took 4. 5 hours for an oil change. After the oil change is done took another 30 minutes to text me to say the vehicle is done. When I arrive at his desk he sa More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarren Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Martin, we'd love to address your concerns in detail. Mark Grossman, Service Manager

June 08, 2023

They were very helpful even though I had to make other arrangements to have my 5000-mile oil change etc covered by Lexus. when I was told by Lithia Toyota that they would cover it. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lithia Toyota of Medford responded

Joan, Thank you for your very kind review. Zach and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

June 08, 2023

Good dealership with good employees and great vehicles. Service department is great now that they have Zack. More

by BECCATIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 08, 2023

I told them what I wanted, they brought it out. Done. I got exactly what I wanted. Good deal. More

by DOSEYMAE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rapport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kahae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

June 07, 2023

They had great customer service, they let me know about an estimate of when my car would be finished and offered a shuttle to get to where I needed to be. More

by OLY91732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. Zach and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

June 07, 2023

Everyone we encountered was very helpful, efficient and courteous. Charlie Whitley was great and kept us updated on our vehicles arrival. After the sale he showed us how all the great accessories work! More

by NAN3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lithia Toyota of Medford responded

Nan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Charlie met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

June 07, 2023

David was great he knew a lot about the Tacomas I was there for. And I never felt pressured to make a deal. Evan the sales manager was great too. Once we agreed on the deal John from finance completed th More

by WILLIAMSDEREKS17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lithia Toyota of Medford responded

William, Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working David, John, and Evan, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

June 07, 2023

Our dealer Scott was super friendly and helpful! He made buying my first new car a breeze! I went in expecting to spend hours signing paperwork and figuring out the financing but was pleasantly surp More

by STEVENSONA025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Weigand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lithia Toyota of Medford responded

Steven, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Scott can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

June 07, 2023

Outstanding service, selection and customer attention! Very professional, knowledgeable and friendly!! Highly recommend this salesman and dealership. More

by LPUZAS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. Steven and our team appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

...
10
...