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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

May 09, 2020

First time customer in a new Town We were new in Town and a first time buyer of Toyota. Both the sales representative and the manager showed professionalism.My husband and I were quit More

by Riza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Templer
May 09, 2020 -

Lithia Toyota of Medford responded

Thank you, Riza! Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

May 09, 2020

Everything was Great!! Best experience we've had at Lithia. Our Guys Skyler, Jesse and John Matthew 10 Stars!! Thank You Medford Lithia Toyota. Thanks Red Team in Service. We Love Your Truck :) More

by KITTIB71
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, John Matthew Uri, Skyler Reagan
May 09, 2020 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new truck! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

May 09, 2020

Scott in Service was amazing to work with... clear communications, accurate timelines and cost estimates for my repairs. He made the experience very positive and I will definitely use your dealership More

by LYAYA
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Deanna Jackson
May 09, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 09, 2020

We have been very please with Medford toyota. We have 3 vehicles from this dealership. The customer service is great from the salesmen to the service department and financial personnel. More

by thumper1
Recommend Dealer
Yes
Employees Worked With
Not listed, John McNerny, Jared Baugh
May 09, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

May 08, 2020

Excellent service, friendly and efficient I love Lithia Toyota. They are super friendly, helpful and great communicators. They go the extra mile for their customers. They have a new service More

by JAVORUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart. He picked up and delivered our car. Very courteous!, Scott Knuepel
May 09, 2020 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We are glad to hear that you enjoyed the pick-up and drop-off service, and please don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

May 07, 2020

Tom Pitts and his service team provided excellent customer service oriented 6 month Toyota Care on my 2019 Tacoma. I’m a VERY SATISFIED customer ‼️ More

by WMONDRY
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
May 07, 2020 -

Lithia Toyota of Medford responded

Hi WMONDRY, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

May 06, 2020

Great I brought my 2002 Toyota Sienna for an oil change on a walk-in basis. I was greeted like an old friend and felt warmly welcomed. The service was per More

by RICHHOLMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
May 07, 2020 -

Lithia Toyota of Medford responded

Hi Rich, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

May 05, 2020

John Oppy at Lithia Toyota provides the best service for my FJ. Everyone in the service Dept is wonderful! I don’t take it anywhere else. I highly recommend them! More

by Juls32
Recommend Dealer
Yes
Employees Worked With
John Oppy
May 05, 2020 -

Lithia Toyota of Medford responded

We are very happy to hear that John has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

May 05, 2020

Efficient Service Got in and out in under an hour with all services performed well. Was in area away from others. All employees were helpful and friendly. More

by JAMFOXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson
May 06, 2020 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

May 05, 2020

New car This is the 4th car we have bought from this dealership so I guess you could call us repeat customers. We will continue to come back in the future. More

by BSWATKINS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Greg Templer
May 06, 2020 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your 4th new purchase, and let us know if we can be of any more assistance! Thank you for being a loyal Lithia Toyota of Medford customer! Troy Kloke, General Sales Manager

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