Loeber Motors

Great and wonderful experience buying my first Mercedes here in Skokie I would definitely recommend 🤝💪🏼👍 here in Skokie I would definitely recommend 🤝💪🏼👍 More

I have been to this location lots times. Every time I had great experience but not with Brandon Cruz. He had an attitude when I talked with him. Seems he owns Loeber Motors. This is my thir Every time I had great experience but not with Brandon Cruz. He had an attitude when I talked with him. Seems he owns Loeber Motors. This is my third time the airbag light on in the past 2 years. I told Brandon I have the same warning message as before when I drop the car. Next day Brandon sent me a message that showed the squib needed to be replaced and cost $596. I called him back trying to figure it out but he said this is an electrical issue. He can not exland how it happened. Then the next day I received another message from the repair department saying my car is fixed and the receipt shows the problem is the cable harness and connector need to be replaced. That is exactly the same part I replaced two years ago. This is the safety issue of airbags. How could I have the same problem 3 times in 2 years? I only used this vehicle locally drove about 20000 miles in 3 years. Unfortunately Brandon said this is an electrical issue and he can not explain it. Besides that, I waited 40 minute just for pick up the car until I went out to ask another employee. Then he brought me to Brandon's seat. He was sitting there without any other guests. I don't understand why he let me wait so long. I asked to talk with the manager. Brandon said Joe Sclauch was not in his office. Then I asked for Joe's business card but Brandon did not give it to me. He said he will let Joe Sclauch call me later that same day. Of course no one called me. I have had great experiences before. Brandon's poor community skills ruined my day. He also made me think that he tried to charge me extra to replace the squib. More

Incredibly positive experience working with the Loeber Mercedes dealership!!!! My salesman John Mathis was the absolute perfect person to partner with during the sales journey as his knowledge of the prod Mercedes dealership!!!! My salesman John Mathis was the absolute perfect person to partner with during the sales journey as his knowledge of the product brand was great and such knowledge lessened my concerns about purchasing an unfamiliar make of vehicle. I would strongly recommend Loeber Motors and would further recommend John Mathis as the salesperson. More

I placed a deposit $3000 for a 2021 G63 back in late 2020. I was told my allocation will be at MSRP with delivery in late 2021. After waiting for over 1 year for my allocation I contacted my salesperson 2020. I was told my allocation will be at MSRP with delivery in late 2021. After waiting for over 1 year for my allocation I contacted my salesperson for an update and was told that they cannot sell me G and it will be sold out to the highest bidders. Selling $50k-100k over msrp to the highest bidder. MBUSA needs to get involved with this mess and what these dealers are doing. Poor practices. Taking advantage of current situations. No long term thinking at all. Trying to make a buck!!! Bravo.. More

Best dealership experience and best person to go to when it come to car shopping experience. I cannot recommend enough, best experience ever! it come to car shopping experience. I cannot recommend enough, best experience ever! More

John Mathis was the worst sales rep I've ever met. He was condescending and rude, never returned calls or emails and gave me misinformation. Clearly he didn't value my time or business. When I tried wo was condescending and rude, never returned calls or emails and gave me misinformation. Clearly he didn't value my time or business. When I tried working with another rep named Mark, it was the same story. I ended up going to Autohaus and buying a new GLC400 and had a great experience. Buyer beware: don't go to Loeber if you want to be treated fairly and with respect. More

Curtis Jones 6 stars for getting me done by Christmas Eve. Thank you my friend. Eve. Thank you my friend. More

Great service, professional stuff and excellent presentation of the car I purchased. Adam Bacham, the salesman explained everything to me and was really patient. Answered every question guide me presentation of the car I purchased. Adam Bacham, the salesman explained everything to me and was really patient. Answered every question guide me through the process. Thank you! More

Mark Sarros made our buying/trade in experience painless. He is very knowledgeable and got down to business. He even noticed that our owner’s manual was missing and gave us a new one. I highly recommend both He is very knowledgeable and got down to business. He even noticed that our owner’s manual was missing and gave us a new one. I highly recommend both this dealership and Mark! More